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Neville Road Surgery

5 Neville Road, Luton, LU3 2JG · 01582 563373
Part of Phoenix Sunrisers PCN in Central East ICB · Luton. NHS code E81633.

July 2026 at a glance

Routine appointments seen within 7 days

87%

England 58% · area 54% · ▲ 3.5 pts on Jun 2026

Routine appointments seen within 14 days

91.6%

England 77% · area 74% · ▲ 3 pts on Jun 2026

Urgent appointments seen the same day

54.1%

England 77% · area 74% · ▼ 10.1 pts on Jun 2026 · small numbers

Appointments in the month

2,103

383.8 per 1,000 of 5,480 registered patients (England 535.2)

Ranked 550th of 5,703 practices in England for routine appointments within 7 days; 5th of 75 in Central East ICB. 1st is fastest.

In July 2026 the practice recorded 369 routine appointments, of which 87% took place within 7 days of being booked, 29 points above the England figure. Of 37 appointments the practice classed as clinically urgent, 54.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 369

Same day 34%1 day 22%2 to 7 days 31%8 to 14 days 5%15 to 21 days 4%22 to 28 days 1%Over 28 days 3%

Urgent appointments 37

Same day 54%1 day 0%2 to 7 days 32%8 to 14 days 3%15 to 21 days 11%22 to 28 days 0%Over 28 days 0%

All appointments 2,103

Same day 32%1 day 19%2 to 7 days 25%8 to 14 days 6%15 to 21 days 5%22 to 28 days 6%Over 28 days 7%

Appointments with a GP 1,507

Same day 39%1 day 22%2 to 7 days 30%8 to 14 days 4%15 to 21 days 1%22 to 28 days 3%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	53.8%	60.1%
With a GP (rather than a nurse or other staff)	71.7%	44.5%
Same day, all appointment types	32.2%	44.7%
Missed by the patient (did not attend)	2.8%	4.3%
Appointments per 1,000 registered patients	383.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	369
General consultation, acute (urgent)	37
Planned clinics	0
Planned clinical procedures	0
Unplanned clinical activity	219
Clinical triage	367
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	83.5%	88.6%	64.2%	34.9%	2,019	370.4
July 2026	87%	91.6%	54.1%	32.2%	2,103	383.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Gardenia Practice LU3 2NS	0.4 mi	25%	48%	68%
DR Whm Matta's Practice LU4 9QZ	0.7 mi	41%	66%	85%
Woodland Avenue Practice LU3 1RW	0.8 mi	27%	80%	92%
Barton Hills Medical Group LU3 4AD	0.9 mi	52%	78%	91%
Lister House Surgery LU4 8DG	1.1 mi	50%	90%	64%
The Oakley Surgery LU4 9FJ	1.1 mi	18%	38%	92%

More practices near LU3 2JG · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.