Home › Central East ICB › The Oakley Surgery

The Oakley Surgery

Addington Way, Luton, LU4 9FJ · 01582 496050
Part of Hatters Health PCN in Central East ICB · Luton. NHS code E81025.

July 2026 at a glance

Routine appointments seen within 7 days

18.2%

England 58% · area 54% · ▼ 5.8 pts on Jun 2026

Routine appointments seen within 14 days

37.5%

England 77% · area 74% · ▲ 0.7 pts on Jun 2026

Urgent appointments seen the same day

92.1%

England 77% · area 74% · ▲ 4.9 pts on Jun 2026

Appointments in the month

2,931

386.5 per 1,000 of 7,583 registered patients (England 535.2)

Ranked 5,584th of 5,703 practices in England for routine appointments within 7 days; 72nd of 75 in Central East ICB; 1,230th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 176 routine appointments, of which 18.2% took place within 7 days of being booked, 40 points below the England figure. Of 1,068 appointments the practice classed as clinically urgent, 92.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 176

Same day 5%1 day 2%2 to 7 days 11%8 to 14 days 19%15 to 21 days 10%22 to 28 days 18%Over 28 days 35%

Urgent appointments 1,068

Same day 92%1 day 2%2 to 7 days 4%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 1%

All appointments 2,840

Same day 47%1 day 10%2 to 7 days 20%8 to 14 days 8%15 to 21 days 5%22 to 28 days 3%Over 28 days 7%

91 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,684

Same day 68%1 day 8%2 to 7 days 14%8 to 14 days 1%15 to 21 days 1%22 to 28 days 2%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	44.8%	60.1%
With a GP (rather than a nurse or other staff)	57.5%	44.5%
Same day, all appointment types	47.4%	44.7%
Missed by the patient (did not attend)	3.2%	4.3%
Appointments per 1,000 registered patients	386.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	167
General consultation, acute (urgent)	1,068
Planned clinics	783
Planned clinical procedures	0
Unplanned clinical activity	4
Clinical triage	0
Walk-in	0
Home and care home visits	14

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	24%	36.8%	87.2%	44.4%	3,289	433.7
July 2026	18.2%	37.5%	92.1%	47.4%	2,931	386.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
DR Whm Matta's Practice LU4 9QZ	0.4 mi	41%	66%	85%
Drs Mirza Sukhani & Partners LU4 9NN	0.4 mi	–	–	53%
Lister House Surgery LU4 8DG	0.8 mi	50%	90%	64%
Gardenia Practice LU3 2NS	0.9 mi	25%	48%	68%
DR Dv Shah's Practice LU4 0PF	0.9 mi	43%	82%	96%
Sundon Medical Centre LU3 3AH	1.1 mi	44%	77%	87%

More practices near LU4 9FJ · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.