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Hatfield Road Surgery

2 the Parade, Ellis House, St. Albans, AL1 3FY · 01727 853079
Part of Alliance PCN in Central East ICB · St Albans. NHS code E82004.

July 2026 at a glance

Routine appointments seen within 7 days

90.7%

England 58% · area 57% · ▲ 5.7 pts on Jun 2026

Routine appointments seen within 14 days

96.4%

England 77% · area 75% · ▼ 0.6 pts on Jun 2026

Urgent appointments seen the same day

81.8%

England 77% · area 84% · ▲ 14.5 pts on Jun 2026

Appointments in the month

1,394

290.8 per 1,000 of 4,794 registered patients (England 535.2)

Ranked 335th of 5,703 practices in England for routine appointments within 7 days; 5th of 46 in Central East ICB; 2,833rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 675 routine appointments, of which 90.7% took place within 7 days of being booked, 33 points above the England figure. Of 209 appointments the practice classed as clinically urgent, 81.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 675

Same day 52%1 day 12%2 to 7 days 27%8 to 14 days 6%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 209

Same day 82%1 day 11%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,393

Same day 42%1 day 16%2 to 7 days 28%8 to 14 days 6%15 to 21 days 4%22 to 28 days 1%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 379

Same day 15%1 day 17%2 to 7 days 50%8 to 14 days 8%15 to 21 days 4%22 to 28 days 1%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	40.2%	60.1%
With a GP (rather than a nurse or other staff)	27.2%	44.5%
Same day, all appointment types	41.9%	44.7%
Missed by the patient (did not attend)	2.2%	4.3%
Appointments per 1,000 registered patients	290.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	676
General consultation, acute (urgent)	209
Planned clinics	382
Planned clinical procedures	14
Unplanned clinical activity	5
Clinical triage	14
Walk-in	0
Home and care home visits	2

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	85%	97%	67.3%	35.7%	1,474	307.4
July 2026	90.7%	96.4%	81.8%	41.9%	1,394	290.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Maltings Surgery AL1 3JB	0.6 mi	97%	100%	98%
Parkbury House Surgery AL1 3HD	0.7 mi	43%	68%	75%
Harvey Group Practice AL3 5HB	0.7 mi	53%	80%	87%
Grange Street Surgery AL3 5NF	0.8 mi	43%	64%	95%
Lodge,highfield & Redbourn AL3 5NP	1.1 mi	14%	39%	74%
Midway Surgery AL2 3JX	1.6 mi	52%	66%	76%

More practices near AL1 3FY · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.