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Lodge,highfield & Redbourn
Normandy Road, St. Albans, AL3 5NP · 01727 853107
Part of Halo PCN in Central East ICB · St Albans. NHS code E82014.
July 2026 at a glance
Ranked 5,669th of 5,703 practices in England for routine appointments within 7 days; 46th of 46 in Central East ICB; 3,702nd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 171 routine appointments, of which 13.5% took place within 7 days of being booked, 45 points below the England figure. Of 1,507 appointments the practice classed as clinically urgent, 73.6% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 171
Urgent appointments 1,507
2 appointments had an unknown booking gap and are excluded.
All appointments 7,132
3 appointments had an unknown booking gap and are excluded.
Appointments with a GP 3,883
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 56.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 54.4% | 44.5% |
| Same day, all appointment types | 37.3% | 44.7% |
| Missed by the patient (did not attend) | 2.9% | 4.3% |
| Appointments per 1,000 registered patients | 359.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 171 |
| General consultation, acute (urgent) | 1,509 |
| Planned clinics | 3,439 |
| Planned clinical procedures | 741 |
| Unplanned clinical activity | 5 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 16.5% | 30.8% | 74.9% | 38.8% | 6,837 | 345.2 |
| July 2026 | 13.5% | 39.2% | 73.6% | 37.3% | 7,135 | 359.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Grange Street Surgery AL3 5NF | 0.3 mi | 43% | 64% | 95% |
| Parkbury House Surgery AL1 3HD | 0.4 mi | 43% | 68% | 75% |
| Harvey Group Practice AL3 5HB | 0.4 mi | 53% | 80% | 87% |
| Maltings Surgery AL1 3JB | 0.6 mi | 97% | 100% | 98% |
| Hatfield Road Surgery AL1 3FY | 1.1 mi | 91% | 96% | 82% |
| Midway Surgery AL2 3JX | 1.9 mi | 52% | 66% | 76% |
More practices near AL3 5NP · All practices in Central East ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.