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Lister House Surgery

The Common, Hatfield, AL10 0NL · 01707 283450
Part of Hatfield PCN in Central East ICB · Welwyn Hatfield. NHS code E82018.

July 2026 at a glance

Routine appointments seen within 7 days

27.5%

England 58% · area 51% · ▲ 0.1 pts on Jun 2026

Routine appointments seen within 14 days

40.5%

England 77% · area 70% · ▲ 0.6 pts on Jun 2026

Urgent appointments seen the same day

80.9%

England 77% · area 76% · ▲ 4 pts on Jun 2026

Appointments in the month

5,303

356.6 per 1,000 of 14,869 registered patients (England 535.2)

Ranked 5,229th of 5,703 practices in England for routine appointments within 7 days; 38th of 45 in Central East ICB; 2,953rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,668 routine appointments, of which 27.5% took place within 7 days of being booked, 31 points below the England figure. Of 1,765 appointments the practice classed as clinically urgent, 80.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,668

Same day 11%1 day 5%2 to 7 days 11%8 to 14 days 13%15 to 21 days 11%22 to 28 days 14%Over 28 days 34%

Urgent appointments 1,765

Same day 81%1 day 5%2 to 7 days 5%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 4%

All appointments 5,298

Same day 34%1 day 6%2 to 7 days 10%8 to 14 days 9%15 to 21 days 9%22 to 28 days 9%Over 28 days 22%

5 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,496

Same day 43%1 day 8%2 to 7 days 11%8 to 14 days 6%15 to 21 days 4%22 to 28 days 5%Over 28 days 23%

What the appointments were

Measure	This practice	England
Face to face	91.1%	60.1%
With a GP (rather than a nurse or other staff)	65.9%	44.5%
Same day, all appointment types	34.3%	44.7%
Missed by the patient (did not attend)	9.4%	4.3%
Appointments per 1,000 registered patients	356.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,668
General consultation, acute (urgent)	1,765
Planned clinics	347
Planned clinical procedures	40
Unplanned clinical activity	0
Clinical triage	183
Walk-in	0
Home and care home visits	7

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	27.4%	39.9%	76.9%	35.3%	5,199	349.6
July 2026	27.5%	40.5%	80.9%	34.3%	5,303	356.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Wrafton House Surgery AL10 0BS	0.1 mi	80%	90%	100%
Burvill House Surgery AL10 8HP	0.2 mi	63%	89%	81%
Spring House Health AL7 4HL	2 mi	55%	77%	45%
The Garden City Practice AL8 6EH	2.4 mi	88%	95%	91%
Peartree Lane Surgery AL7 3UJ	2.5 mi	13%	24%	80%
Hall Grove Group Practice AL7 4PL	2.6 mi	49%	59%	95%

More practices near AL10 0NL · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.