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Spring House Health

Spring House Site, Ascots Lane, Welwyn Garden City, AL7 4HL · 01707 294354
Part of Welwyn Garden City A PCN in Central East ICB · Welwyn Hatfield. NHS code Y02639.

July 2026 at a glance

Routine appointments seen within 7 days

55.1%

England 58% · area 51% · ▼ 2.5 pts on Jun 2026

Routine appointments seen within 14 days

77.2%

England 77% · area 70% · ▲ 1.5 pts on Jun 2026

Urgent appointments seen the same day

44.7%

England 77% · area 76% · ▲ 1 pts on Jun 2026

Appointments in the month

3,423

357.2 per 1,000 of 9,583 registered patients (England 535.2)

Ranked 3,031st of 5,703 practices in England for routine appointments within 7 days; 18th of 45 in Central East ICB; 5,173rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 316 routine appointments, of which 55.1% took place within 7 days of being booked, 3 points below the England figure. Of 1,607 appointments the practice classed as clinically urgent, 44.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 316

Same day 12%1 day 10%2 to 7 days 33%8 to 14 days 22%15 to 21 days 13%22 to 28 days 5%Over 28 days 5%

Urgent appointments 1,607

Same day 45%1 day 9%2 to 7 days 16%8 to 14 days 13%15 to 21 days 11%22 to 28 days 4%Over 28 days 3%

All appointments 3,423

Same day 33%1 day 13%2 to 7 days 22%8 to 14 days 14%15 to 21 days 10%22 to 28 days 5%Over 28 days 4%

Appointments with a GP 1,963

Same day 46%1 day 10%2 to 7 days 14%8 to 14 days 13%15 to 21 days 11%22 to 28 days 4%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	78%	60.1%
With a GP (rather than a nurse or other staff)	57.3%	44.5%
Same day, all appointment types	33%	44.7%
Missed by the patient (did not attend)	5.9%	4.3%
Appointments per 1,000 registered patients	357.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	316
General consultation, acute (urgent)	1,607
Planned clinics	593
Planned clinical procedures	73
Unplanned clinical activity	0
Clinical triage	43
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	57.6%	75.7%	43.7%	35.4%	3,493	365.3
July 2026	55.1%	77.2%	44.7%	33%	3,423	357.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Hall Grove Group Practice AL7 4PL	0.6 mi	49%	59%	95%
Peartree Lane Surgery AL7 3UJ	1.1 mi	13%	24%	80%
The Garden City Practice AL8 6EH	1.3 mi	88%	95%	91%
Wrafton House Surgery AL10 0BS	1.9 mi	80%	90%	100%
Lister House Surgery AL10 0NL	2 mi	28%	41%	81%
Burvill House Surgery AL10 8HP	2.1 mi	63%	89%	81%

More practices near AL7 4HL · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.