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Elms Medical Practice

5 Stewart Road, Harpenden, AL5 4QA · 01582 767444
Part of Harpenden Health PCN in Central East ICB · St Albans. NHS code E82071.

July 2026 at a glance

Routine appointments seen within 7 days
73.9%
England 58% · area 57% · ▼ 1.2 pts on Jun 2026
Routine appointments seen within 14 days
88.1%
England 77% · area 75% · ▼ 6.4 pts on Jun 2026
Urgent appointments seen the same day
96.9%
England 77% · area 84% · ▲ 0.2 pts on Jun 2026
Appointments in the month
3,862
222.5 per 1,000 of 17,361 registered patients (England 535.2)

Ranked 1,441st of 5,703 practices in England for routine appointments within 7 days; 12th of 46 in Central East ICB; 372nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 353 routine appointments, of which 73.9% took place within 7 days of being booked, 16 points above the England figure. Of 555 appointments the practice classed as clinically urgent, 96.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 353

Same day 11%1 day 25%2 to 7 days 38%8 to 14 days 14%15 to 21 days 11%22 to 28 days 1%Over 28 days 0%

Urgent appointments 555

Same day 97%1 day 1%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,862

Same day 35%1 day 6%2 to 7 days 16%8 to 14 days 13%15 to 21 days 20%22 to 28 days 8%Over 28 days 2%

Appointments with a GP 1,574

Same day 37%1 day 7%2 to 7 days 18%8 to 14 days 12%15 to 21 days 19%22 to 28 days 8%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face84.3%60.1%
With a GP (rather than a nurse or other staff)40.8%44.5%
Same day, all appointment types34.6%44.7%
Missed by the patient (did not attend)2.7%4.3%
Appointments per 1,000 registered patients222.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine353
General consultation, acute (urgent)555
Planned clinics1,419
Planned clinical procedures1,053
Unplanned clinical activity0
Clinical triage29
Walk-in0
Home and care home visits35

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202675.1%94.5%96.7%37.9%4,441256.1
July 202673.9%88.1%96.9%34.6%3,862222.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Davenport House Surgery
AL5 4HX
0.2 mi71%99%79%
Village Surgery
AL5 2BT
0.4 mi80%91%95%
Lodge,highfield & Redbourn
AL3 5NP
4.1 mi14%39%74%
Grange Street Surgery
AL3 5NF
4.3 mi43%64%95%
Parkbury House Surgery
AL1 3HD
4.3 mi43%68%75%
Harvey Group Practice
AL3 5HB
4.5 mi53%80%87%

More practices near AL5 4QA · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.