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Helix Medical Centre
Herts and Essex Hospital, Cavell Drive, Bishop's Stortford, CM23 5JH · 01279 594450
Part of Stort Valley & Villages PCN in Central East ICB · East Hertfordshire. NHS code E82654.
July 2026 at a glance
Ranked 2,645th of 5,703 practices in England for routine appointments within 7 days; 16th of 45 in Central East ICB; 5,574th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,316 routine appointments, of which 59.5% took place within 7 days of being booked, about the England figure. Of 320 appointments the practice classed as clinically urgent, 11.9% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,316
Urgent appointments 320
All appointments 4,599
Appointments with a GP 1,701
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 76.3% | 60.1% |
| With a GP (rather than a nurse or other staff) | 37% | 44.5% |
| Same day, all appointment types | 41.7% | 44.7% |
| Missed by the patient (did not attend) | 4.3% | 4.3% |
| Appointments per 1,000 registered patients | 424.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,316 |
| General consultation, acute (urgent) | 320 |
| Planned clinics | 87 |
| Planned clinical procedures | 0 |
| Unplanned clinical activity | 0 |
| Clinical triage | 1,898 |
| Walk-in | 0 |
| Home and care home visits | 12 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 69.1% | 80.3% | 13.6% | 41% | 4,603 | 428.1 |
| July 2026 | 59.5% | 73.3% | 11.9% | 41.7% | 4,599 | 424.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| South Street Surgery CM23 3AP | 0.6 mi | 41% | 64% | 84% |
| Church Street Partnership CM23 2LY | 0.7 mi | 48% | 83% | 83% |
| F81053 | 2.7 mi | – | – | – |
| F81004 | 3.7 mi | – | – | – |
| Central Surgery CM21 9AQ | 3.9 mi | 30% | 80% | 88% |
| Much Hadham Health Centre SG10 6DE | 4.5 mi | 79% | 95% | 68% |
More practices near CM23 5JH · All practices in Central East ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.