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HomeWest and North London ICB › The Phoenix Practice

The Phoenix Practice

7 Brampton Grove, Hendon, London, NW4 4AE · 020 82029030
Part of Barnet 5 PCN in West and North London ICB · Barnet. NHS code E83653.

July 2026 at a glance

Routine appointments seen within 7 days
63.6%
England 58% · area 71% · ▲ 0.2 pts on Jun 2026
Routine appointments seen within 14 days
89%
England 77% · area 88% · ▲ 0.9 pts on Jun 2026
Urgent appointments seen the same day
67.3%
England 77% · area 79% · ▼ 0.2 pts on Jun 2026
Appointments in the month
5,611
469.1 per 1,000 of 11,962 registered patients (England 535.2)

Ranked 2,273rd of 5,703 practices in England for routine appointments within 7 days; 108th of 164 in West and North London ICB; 4,218th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,421 routine appointments, of which 63.6% took place within 7 days of being booked, 6 points above the England figure. Of 2,346 appointments the practice classed as clinically urgent, 67.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,421

Same day 19%1 day 10%2 to 7 days 35%8 to 14 days 25%15 to 21 days 7%22 to 28 days 3%Over 28 days 1%

Urgent appointments 2,346

Same day 67%1 day 16%2 to 7 days 13%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 5,605

Same day 48%1 day 15%2 to 7 days 21%8 to 14 days 9%15 to 21 days 4%22 to 28 days 2%Over 28 days 1%

6 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,280

Same day 55%1 day 15%2 to 7 days 19%8 to 14 days 10%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face41.2%60.1%
With a GP (rather than a nurse or other staff)58.5%44.5%
Same day, all appointment types48.4%44.7%
Missed by the patient (did not attend)3.7%4.3%
Appointments per 1,000 registered patients469.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,357
General consultation, acute (urgent)2,346
Planned clinics266
Planned clinical procedures15
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits106

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202663.4%88.1%67.5%47.8%5,527461.1
July 202663.6%89%67.3%48.4%5,611469.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
St. Georges Medical Centre
NW4 4QR
0.4 mi39%58%90%
DR Azim & Partners
NW4 3EB
0.6 mi92%98%74%
Hendon Way Surgery
NW9 7DG
1 mi67%92%59%
The Practice at 188
NW11 9AY
1.1 mi75%97%93%
Colindale Medical Centre Lp
NW9 6DJ
1.2 mi75%84%63%
Phgh Doctors
NW11 7TE
1.2 mi56%67%92%

More practices near NW4 4AE · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.