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Hendon Way Surgery

215 West Hendon Broadway, London, NW9 7DG · 020 81029830
Part of Barnet 1d PCN in West and North London ICB · Barnet. NHS code Y03663.

July 2026 at a glance

Routine appointments seen within 7 days

66.6%

England 58% · area 71% · ▲ 4.4 pts on Jun 2026

Routine appointments seen within 14 days

92.2%

England 77% · area 88% · ▲ 2.1 pts on Jun 2026

Urgent appointments seen the same day

59%

England 77% · area 79% · ▼ 2.6 pts on Jun 2026

Appointments in the month

2,840

308.7 per 1,000 of 9,200 registered patients (England 535.2)

Ranked 2,023rd of 5,703 practices in England for routine appointments within 7 days; 95th of 164 in West and North London ICB; 4,668th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 563 routine appointments, of which 66.6% took place within 7 days of being booked, 8 points above the England figure. Of 366 appointments the practice classed as clinically urgent, 59% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 563

Same day 20%1 day 15%2 to 7 days 33%8 to 14 days 26%15 to 21 days 6%22 to 28 days 0%Over 28 days 2%

Urgent appointments 366

Same day 59%1 day 10%2 to 7 days 17%8 to 14 days 9%15 to 21 days 4%22 to 28 days 0%Over 28 days 0%

All appointments 2,840

Same day 30%1 day 9%2 to 7 days 28%8 to 14 days 26%15 to 21 days 4%22 to 28 days 1%Over 28 days 1%

Appointments with a GP 1,961

Same day 39%1 day 10%2 to 7 days 26%8 to 14 days 19%15 to 21 days 4%22 to 28 days 0%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	43.8%	60.1%
With a GP (rather than a nurse or other staff)	69%	44.5%
Same day, all appointment types	30.2%	44.7%
Missed by the patient (did not attend)	7%	4.3%
Appointments per 1,000 registered patients	308.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	563
General consultation, acute (urgent)	366
Planned clinics	832
Planned clinical procedures	710
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	1

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	62.2%	90.1%	61.6%	30.8%	3,179	345.9
July 2026	66.6%	92.2%	59%	30.2%	2,840	308.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
DR Azim & Partners NW4 3EB	0.7 mi	92%	98%	74%
Wakemans Hill Surgery NW9 0TA	0.7 mi	78%	96%	86%
Colindale Medical Centre Lp NW9 6DJ	0.9 mi	75%	84%	63%
E84067	0.9 mi	–	–	–
The Phoenix Practice NW4 4AE	1 mi	64%	89%	67%
St. Georges Medical Centre NW4 4QR	1.2 mi	39%	58%	90%

More practices near NW9 7DG · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.