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The Bush Doctors

16-17 West 12 Shopping Centre, Shepherds Bush Green, London, W12 8PP · 020 87491882
Part of Hammersmith & Fulham Partnership PCN in West and North London ICB · Hammersmith and Fulham. NHS code E85055.

July 2026 at a glance

Routine appointments seen within 7 days

61.5%

England 58% · area 67% · ▼ 7.2 pts on Jun 2026

Routine appointments seen within 14 days

73.6%

England 77% · area 85% · ▼ 7 pts on Jun 2026

Urgent appointments seen the same day

–

England 77% · area 67% · small numbers

Appointments in the month

5,061

488.5 per 1,000 of 10,360 registered patients (England 535.2)

Ranked 2,467th of 5,703 practices in England for routine appointments within 7 days; 168th of 301 in West and North London ICB. 1st is fastest.

In July 2026 the practice recorded 239 routine appointments, of which 61.5% took place within 7 days of being booked, 3 points above the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 239

Same day 20%1 day 7%2 to 7 days 35%8 to 14 days 12%15 to 21 days 4%22 to 28 days 11%Over 28 days 12%

Urgent appointments 0

No appointments recorded.

All appointments 5,060

Same day 41%1 day 8%2 to 7 days 12%8 to 14 days 10%15 to 21 days 13%22 to 28 days 9%Over 28 days 6%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,214

Same day 57%1 day 4%2 to 7 days 7%8 to 14 days 8%15 to 21 days 12%22 to 28 days 5%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	85.4%	60.1%
With a GP (rather than a nurse or other staff)	43.7%	44.5%
Same day, all appointment types	41%	44.7%
Missed by the patient (did not attend)	9.1%	4.3%
Appointments per 1,000 registered patients	488.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	239
General consultation, acute (urgent)	0
Planned clinics	1,997
Planned clinical procedures	273
Unplanned clinical activity	1,127
Clinical triage	1,106
Walk-in	0
Home and care home visits	24

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	68.7%	80.6%	–	42.2%	4,617	445.3
July 2026	61.5%	73.6%	–	41%	5,061	488.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Sterndale Surgery W14 0LJ	0.3 mi	64%	77%	29%
West Kensington GP Surgery W14 0LJ	0.3 mi	63%	85%	51%
Richford Gate Medical Centre W6 7HY	0.4 mi	53%	70%	85%
Portland Road Practice W11 4LA	0.5 mi	59%	88%	87%
Brook Green Medical Centre W6 7EG	0.6 mi	57%	96%	–
Kensington Park Medical Centre W14 8HW	0.6 mi	80%	93%	93%

More practices near W12 8PP · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.