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The Florence Road Surgery

26 Florence Road, Ealing, London, W5 3TX · 020 85672111
Part of South Central Ealing PCN in West and North London ICB · Ealing. NHS code E85122.

July 2026 at a glance

Routine appointments seen within 7 days

82.5%

England 58% · area 67% · ▲ 0.9 pts on Jun 2026

Routine appointments seen within 14 days

93.7%

England 77% · area 85% · ▲ 1.3 pts on Jun 2026

Urgent appointments seen the same day

50.6%

England 77% · area 67% · ▼ 1.3 pts on Jun 2026

Appointments in the month

5,333

378.1 per 1,000 of 14,103 registered patients (England 535.2)

Ranked 818th of 5,703 practices in England for routine appointments within 7 days; 55th of 301 in West and North London ICB; 5,000th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 411 routine appointments, of which 82.5% took place within 7 days of being booked, 24 points above the England figure. Of 2,323 appointments the practice classed as clinically urgent, 50.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 411

Same day 45%1 day 10%2 to 7 days 27%8 to 14 days 11%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

Urgent appointments 2,323

Same day 51%1 day 18%2 to 7 days 26%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 5,329

Same day 37%1 day 13%2 to 7 days 28%8 to 14 days 11%15 to 21 days 5%22 to 28 days 3%Over 28 days 2%

4 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,240

Same day 59%1 day 15%2 to 7 days 17%8 to 14 days 6%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	50.7%	60.1%
With a GP (rather than a nurse or other staff)	23.3%	44.5%
Same day, all appointment types	37.1%	44.7%
Missed by the patient (did not attend)	2.8%	4.3%
Appointments per 1,000 registered patients	378.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	377
General consultation, acute (urgent)	2,323
Planned clinics	1,133
Planned clinical procedures	792
Unplanned clinical activity	228
Clinical triage	107
Walk-in	0
Home and care home visits	95

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	81.6%	92.4%	51.9%	38.3%	5,367	381.5
July 2026	82.5%	93.7%	50.6%	37.1%	5,333	378.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Boileau Road Surgery W5 3AJ	0.7 mi	68%	79%	55%
Mattock Lane Health Centre W13 9NZ	0.7 mi	15%	45%	50%
Gordon House Surgery W13 9NZ	0.7 mi	11%	19%	34%
The Corfton Road Surgery W13 8AG	0.9 mi	54%	80%	80%
The Avenue Surgery W13 8LA	1 mi	50%	56%	71%
Northfields Surgery W13 9QP	1 mi	59%	71%	72%

More practices near W5 3TX · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.