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HomeWest and North London ICB › The Vale Surgery

The Vale Surgery

97 the Vale, Acton, London, W3 7RG · 020 87434086
Part of Acton PCN in West and North London ICB · Ealing. NHS code E85635.

July 2026 at a glance

Routine appointments seen within 7 days
41.4%
England 58% · area 67% · ▼ 0.8 pts on Jun 2026
Routine appointments seen within 14 days
58.6%
England 77% · area 85% · ▼ 12.1 pts on Jun 2026
Urgent appointments seen the same day
75.4%
England 77% · area 67% · ▼ 4.8 pts on Jun 2026
Appointments in the month
2,071
372.9 per 1,000 of 5,554 registered patients (England 535.2)

Ranked 4,216th of 5,703 practices in England for routine appointments within 7 days; 250th of 301 in West and North London ICB; 3,535th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 823 routine appointments, of which 41.4% took place within 7 days of being booked, 17 points below the England figure. Of 378 appointments the practice classed as clinically urgent, 75.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 823

Same day 15%1 day 4%2 to 7 days 22%8 to 14 days 17%15 to 21 days 37%22 to 28 days 3%Over 28 days 2%

Urgent appointments 378

Same day 75%1 day 6%2 to 7 days 6%8 to 14 days 5%15 to 21 days 7%22 to 28 days 0%Over 28 days 1%

All appointments 2,071

Same day 36%1 day 4%2 to 7 days 13%8 to 14 days 14%15 to 21 days 24%22 to 28 days 5%Over 28 days 4%

Appointments with a GP 1,296

Same day 46%1 day 5%2 to 7 days 12%8 to 14 days 10%15 to 21 days 23%22 to 28 days 2%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face94.4%60.1%
With a GP (rather than a nurse or other staff)62.6%44.5%
Same day, all appointment types35.6%44.7%
Missed by the patient (did not attend)6.8%4.3%
Appointments per 1,000 registered patients372.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine823
General consultation, acute (urgent)378
Planned clinics502
Planned clinical procedures0
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202642.2%70.7%80.2%34.8%1,943351.1
July 202641.4%58.6%75.4%35.6%2,071372.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
The Medical Centre, DR Kukar
W12 0NF
0.4 mi28%38%53%
Ashchurch Surgery
W12 9BP
0.5 mi75%95%61%
The Westway Surgery
W12 0PT
0.6 mi43%82%65%
The Churchfield Road Surgery
W3 6DL
0.7 mi86%94%40%
Acton Lane Medical Centre
W4 5DG
0.7 mi75%89%54%
The New Surgery
W12 9RD
0.7 mi29%50%82%

More practices near W3 7RG · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.