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Holland Park Surgery

Lower Ground Floor, 12 Phillimore Walk, London, W8 7RX · 020 72214334
Part of West-Hill Health PCN in West and North London ICB · Kensington and Chelsea. NHS code E87016.

July 2026 at a glance

Routine appointments seen within 7 days

40.3%

England 58% · area 67% · ▲ 4.8 pts on Jun 2026

Routine appointments seen within 14 days

51%

England 77% · area 85% · ▼ 6.4 pts on Jun 2026

Urgent appointments seen the same day

79.6%

England 77% · area 67% · ▼ 5.2 pts on Jun 2026

Appointments in the month

7,113

528.8 per 1,000 of 13,452 registered patients (England 535.2)

Ranked 4,303rd of 5,703 practices in England for routine appointments within 7 days; 255th of 301 in West and North London ICB; 3,122nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 149 routine appointments, of which 40.3% took place within 7 days of being booked, 18 points below the England figure. Of 3,748 appointments the practice classed as clinically urgent, 79.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 149

Same day 5%1 day 15%2 to 7 days 21%8 to 14 days 11%15 to 21 days 21%22 to 28 days 16%Over 28 days 12%

Urgent appointments 3,748

Same day 80%1 day 8%2 to 7 days 8%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 7,113

Same day 51%1 day 10%2 to 7 days 20%8 to 14 days 10%15 to 21 days 5%22 to 28 days 3%Over 28 days 2%

Appointments with a GP 2,469

Same day 66%1 day 5%2 to 7 days 9%8 to 14 days 7%15 to 21 days 7%22 to 28 days 4%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	89.6%	60.1%
With a GP (rather than a nurse or other staff)	34.7%	44.5%
Same day, all appointment types	50.6%	44.7%
Missed by the patient (did not attend)	3.6%	4.3%
Appointments per 1,000 registered patients	528.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	149
General consultation, acute (urgent)	3,748
Planned clinics	2,624
Planned clinical procedures	194
Unplanned clinical activity	0
Clinical triage	0
Walk-in	1
Home and care home visits	44

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	35.5%	57.4%	84.8%	55.7%	6,489	483.9
July 2026	40.3%	51%	79.6%	50.6%	7,113	528.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Scarsdale Medical Centre W8 5SX	0.2 mi	74%	95%	88%
The Abingdon Health Centre W8 6EG	0.4 mi	53%	84%	64%
Emperor's Gate Surgery SW7 4HJ	0.5 mi	61%	84%	47%
The Surgery SW7 4QS	0.5 mi	70%	91%	61%
Health and Wellbeing Centre, Earls Court SW5 0PT	0.6 mi	72%	92%	–
Earls Court Medical Centre SW5 9AD	0.7 mi	56%	93%	77%

More practices near W8 7RX · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.