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The Surgery
7 Kynance Place, London, SW7 4QS · 020 75813040
Part of K and C South PCN in West and North London ICB · Kensington and Chelsea. NHS code E87702.
July 2026 at a glance
Ranked 1,767th of 5,703 practices in England for routine appointments within 7 days; 130th of 301 in West and North London ICB. 1st is fastest.
In July 2026 the practice recorded 964 routine appointments, of which 69.8% took place within 7 days of being booked, 12 points above the England figure. Of 33 appointments the practice classed as clinically urgent, 60.6% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 964
Urgent appointments 33
All appointments 1,559
Appointments with a GP 683
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 50.5% | 60.1% |
| With a GP (rather than a nurse or other staff) | 43.8% | 44.5% |
| Same day, all appointment types | 22% | 44.7% |
| Missed by the patient (did not attend) | 4% | 4.3% |
| Appointments per 1,000 registered patients | 547.4 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 964 |
| General consultation, acute (urgent) | 33 |
| Planned clinics | 455 |
| Planned clinical procedures | 0 |
| Unplanned clinical activity | 0 |
| Clinical triage | 69 |
| Walk-in | 0 |
| Home and care home visits | 13 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 72.4% | 92.3% | 83.3% | 21.2% | 1,815 | 639.5 |
| July 2026 | 69.8% | 91.1% | 60.6% | 22% | 1,559 | 547.4 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Emperor's Gate Surgery SW7 4HJ | 0.1 mi | 61% | 84% | 47% |
| Stanhope Mews Surgery SW7 5RB | 0.2 mi | 64% | 89% | 54% |
| Scarsdale Medical Centre W8 5SX | 0.3 mi | 74% | 95% | 88% |
| Rosary Garden Surgery SW7 4NQ | 0.4 mi | 75% | 93% | 96% |
| Health and Wellbeing Centre, Earls Court SW5 0PT | 0.5 mi | 72% | 92% | – |
| Holland Park Surgery W8 7RX | 0.5 mi | 40% | 51% | 80% |
More practices near SW7 4QS · All practices in West and North London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.