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Whitley House Surgery

Crompton Bld, Writtle Road, Chelmsford, CM1 3RW · 01245 347539
Part of Chelmsford City Health PCN in Essex ICB · Chelmsford. NHS code F81057.

July 2026 at a glance

Routine appointments seen within 7 days

56.3%

England 58% · area 51% · ▼ 0.6 pts on Jun 2026

Routine appointments seen within 14 days

91%

England 77% · area 69% · ▼ 0.8 pts on Jun 2026

Urgent appointments seen the same day

85%

England 77% · area 81% · ▼ 0.8 pts on Jun 2026

Appointments in the month

7,396

506 per 1,000 of 14,616 registered patients (England 535.2)

Ranked 2,914th of 5,703 practices in England for routine appointments within 7 days; 14th of 35 in Essex ICB; 2,406th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,140 routine appointments, of which 56.3% took place within 7 days of being booked, about the England figure. Of 1,104 appointments the practice classed as clinically urgent, 85% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,140

Same day 7%1 day 8%2 to 7 days 41%8 to 14 days 35%15 to 21 days 5%22 to 28 days 2%Over 28 days 2%

Urgent appointments 1,104

Same day 85%1 day 5%2 to 7 days 7%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

All appointments 7,396

Same day 59%1 day 4%2 to 7 days 15%8 to 14 days 13%15 to 21 days 3%22 to 28 days 3%Over 28 days 3%

Appointments with a GP 3,220

Same day 62%1 day 4%2 to 7 days 14%8 to 14 days 14%15 to 21 days 3%22 to 28 days 1%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	55.7%	60.1%
With a GP (rather than a nurse or other staff)	43.5%	44.5%
Same day, all appointment types	58.9%	44.7%
Missed by the patient (did not attend)	2.8%	4.3%
Appointments per 1,000 registered patients	506	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,129
General consultation, acute (urgent)	1,104
Planned clinics	849
Planned clinical procedures	925
Unplanned clinical activity	421
Clinical triage	2,562
Walk-in	0
Home and care home visits	86

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	56.9%	91.8%	85.8%	60.2%	7,463	509
July 2026	56.3%	91%	85%	58.9%	7,396	506

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Beauchamp House CM2 0DB	0.9 mi	67%	85%	96%
Sutherland Lodge Surgery CM2 7PY	1.2 mi	37%	56%	87%
Rivermead Gate Med.ctr. CM1 1TR	1.2 mi	70%	88%	84%
The Writtle Surgery CM1 3EH	1.3 mi	38%	55%	68%
Chelmer Medical Partnership CM1 4HW	1.6 mi	61%	80%	87%
Baddow Village Surgery CM2 7EZ	2.1 mi	25%	54%	56%

More practices near CM1 3RW · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.