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Sutherland Lodge Surgery

115 Baddow Road, Chelmsford, CM2 7PY · 01245 351351
Part of Chelmer PCN in Essex ICB · Chelmsford. NHS code F81117.

July 2026 at a glance

Routine appointments seen within 7 days

37.3%

England 58% · area 51% · ▲ 6.6 pts on Jun 2026

Routine appointments seen within 14 days

55.8%

England 77% · area 69% · ▲ 15 pts on Jun 2026

Urgent appointments seen the same day

87.4%

England 77% · area 81% · ▼ 3.1 pts on Jun 2026

Appointments in the month

5,685

553.1 per 1,000 of 10,279 registered patients (England 535.2)

Ranked 4,580th of 5,703 practices in England for routine appointments within 7 days; 26th of 35 in Essex ICB; 2,021st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,544 routine appointments, of which 37.3% took place within 7 days of being booked, 21 points below the England figure. Of 506 appointments the practice classed as clinically urgent, 87.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,544

Same day 13%1 day 9%2 to 7 days 15%8 to 14 days 18%15 to 21 days 12%22 to 28 days 22%Over 28 days 10%

Urgent appointments 506

Same day 87%1 day 5%2 to 7 days 2%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 5,675

Same day 39%1 day 5%2 to 7 days 13%8 to 14 days 12%15 to 21 days 12%22 to 28 days 11%Over 28 days 7%

10 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,518

Same day 30%1 day 8%2 to 7 days 11%8 to 14 days 13%15 to 21 days 15%22 to 28 days 14%Over 28 days 9%

What the appointments were

Measure	This practice	England
Face to face	57.5%	60.1%
With a GP (rather than a nurse or other staff)	44.3%	44.5%
Same day, all appointment types	39.1%	44.7%
Missed by the patient (did not attend)	2.7%	4.3%
Appointments per 1,000 registered patients	553.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,533
General consultation, acute (urgent)	506
Planned clinics	1,608
Planned clinical procedures	174
Unplanned clinical activity	0
Clinical triage	1,243
Walk-in	0
Home and care home visits	50

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	30.7%	40.8%	90.5%	44.2%	5,134	502
July 2026	37.3%	55.8%	87.4%	39.1%	5,685	553.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Beauchamp House CM2 0DB	0.4 mi	67%	85%	96%
Baddow Village Surgery CM2 7EZ	1 mi	25%	54%	56%
Rivermead Gate Med.ctr. CM1 1TR	1.1 mi	70%	88%	84%
Whitley House Surgery CM1 3RW	1.2 mi	56%	91%	85%
Chelmer Village Surgery CM2 6ST	1.2 mi	65%	82%	66%
Chelmer Medical Partnership CM1 4HW	1.9 mi	61%	80%	87%

More practices near CM2 7PY · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.