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The Queensway Surgery

Queensway Surgery, 75 Queensway, Southend-on-Sea, SS1 2AB · 01702 463333
Part of Southend Victoria PCN in Essex ICB · Southend-on-Sea. NHS code F81081.

July 2026 at a glance

Routine appointments seen within 7 days

74%

England 58% · area 64% · ▲ 2.8 pts on Jun 2026

Routine appointments seen within 14 days

91.3%

England 77% · area 83% · ▲ 1.3 pts on Jun 2026

Urgent appointments seen the same day

78.2%

England 77% · area 71% · ▼ 9.3 pts on Jun 2026

Appointments in the month

19,120

871 per 1,000 of 21,952 registered patients (England 535.2)

Ranked 1,434th of 5,703 practices in England for routine appointments within 7 days; 6th of 21 in Essex ICB; 3,277th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,059 routine appointments, of which 74% took place within 7 days of being booked, 16 points above the England figure. Of 1,828 appointments the practice classed as clinically urgent, 78.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,059

Same day 18%1 day 20%2 to 7 days 36%8 to 14 days 17%15 to 21 days 5%22 to 28 days 2%Over 28 days 2%

Urgent appointments 1,828

Same day 78%1 day 11%2 to 7 days 7%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

All appointments 19,116

Same day 64%1 day 11%2 to 7 days 15%8 to 14 days 6%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

4 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,547

Same day 61%1 day 21%2 to 7 days 13%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	30.9%	60.1%
With a GP (rather than a nurse or other staff)	18.6%	44.5%
Same day, all appointment types	63.6%	44.7%
Missed by the patient (did not attend)	3.5%	4.3%
Appointments per 1,000 registered patients	871	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,816
General consultation, acute (urgent)	1,828
Planned clinics	1,138
Planned clinical procedures	24
Unplanned clinical activity	8
Clinical triage	3,435
Walk-in	0
Home and care home visits	763

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	71.2%	90%	87.5%	65.7%	18,900	857.5
July 2026	74%	91.3%	78.2%	63.6%	19,120	871

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Warrior Square Surgery SS1 2JJ	0.2 mi	73%	92%	59%
Southend Medical Centre SS1 1NX	0.2 mi	48%	74%	73%
Y06389	0.3 mi	–	–	–
DR F Khan Carnavon Road Surgery SS0 7AF	0.6 mi	35%	60%	88%
West Road Surgery SS0 7AF	0.6 mi	77%	90%	43%
DR Navin Kumar SS0 7AF	0.6 mi	54%	89%	41%

More practices near SS1 2AB · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.