Home › North East London ICB › Maylands Healthcare

Maylands Healthcare

300 Upper Rainham Road, Hornchurch, RM12 4EQ · 01708 460180
Part of Havering Liberty PCN in North East London ICB · Havering. NHS code F82008.

July 2026 at a glance

Routine appointments seen within 7 days

50.2%

England 58% · area 68% · ▼ 6.5 pts on Jun 2026

Routine appointments seen within 14 days

90.8%

England 77% · area 86% · ▼ 1.8 pts on Jun 2026

Urgent appointments seen the same day

53.2%

England 77% · area 71% · ▼ 1.9 pts on Jun 2026

Appointments in the month

5,786

455.5 per 1,000 of 12,702 registered patients (England 535.2)

Ranked 3,445th of 5,703 practices in England for routine appointments within 7 days; 193rd of 245 in North East London ICB; 4,912th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,045 routine appointments, of which 50.2% took place within 7 days of being booked, 8 points below the England figure. Of 1,523 appointments the practice classed as clinically urgent, 53.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,045

Same day 24%1 day 6%2 to 7 days 20%8 to 14 days 41%15 to 21 days 6%22 to 28 days 2%Over 28 days 2%

Urgent appointments 1,523

Same day 53%1 day 10%2 to 7 days 31%8 to 14 days 5%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 5,776

Same day 39%1 day 8%2 to 7 days 26%8 to 14 days 15%15 to 21 days 4%22 to 28 days 3%Over 28 days 5%

10 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,971

Same day 47%1 day 8%2 to 7 days 22%8 to 14 days 16%15 to 21 days 3%22 to 28 days 2%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	60.4%	60.1%
With a GP (rather than a nurse or other staff)	68.8%	44.5%
Same day, all appointment types	39%	44.7%
Missed by the patient (did not attend)	5.1%	4.3%
Appointments per 1,000 registered patients	455.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,045
General consultation, acute (urgent)	1,523
Planned clinics	925
Planned clinical procedures	563
Unplanned clinical activity	42
Clinical triage	0
Walk-in	0
Home and care home visits	114

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	56.7%	92.6%	55.1%	40.4%	5,742	453.6
July 2026	50.2%	90.8%	53.2%	39%	5,786	455.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Wood Lane Surgery RM12 5HX	0.6 mi	98%	99%	94%
The College Practice RM7 0XR	0.8 mi	69%	84%	62%
Eastbrook Surgery RM7 0XR	0.8 mi	43%	93%	24%
The Rosewood Medical Centre RM12 5NJ	0.8 mi	53%	97%	86%
Modern Medical Centre RM7 0PX	1.1 mi	82%	95%	90%
St Georges Country Park Surgery RM12 6RR	1.2 mi	82%	94%	85%

More practices near RM12 4EQ · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.