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Wood Lane Surgery
39 Wood Lane, Elm Park, Hornchurch, RM12 5HX · 01708 450902
Part of Havering South PCN in North East London ICB · Havering. NHS code F82028.
July 2026 at a glance
Ranked 52nd of 5,703 practices in England for routine appointments within 7 days; 8th of 245 in North East London ICB; 838th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 537 routine appointments, of which 98% took place within 7 days of being booked, 40 points above the England figure. Of 584 appointments the practice classed as clinically urgent, 94.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 537
Urgent appointments 584
All appointments 3,749
Appointments with a GP 1,527
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 74.4% | 60.1% |
| With a GP (rather than a nurse or other staff) | 40.7% | 44.5% |
| Same day, all appointment types | 26.4% | 44.7% |
| Missed by the patient (did not attend) | 6.4% | 4.3% |
| Appointments per 1,000 registered patients | 369.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 537 |
| General consultation, acute (urgent) | 584 |
| Planned clinics | 2,048 |
| Planned clinical procedures | 82 |
| Unplanned clinical activity | 0 |
| Clinical triage | 498 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 97.4% | 98.3% | 98.4% | 28.4% | 4,238 | 415.5 |
| July 2026 | 98% | 98.7% | 94.3% | 26.4% | 3,749 | 369.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| The Rosewood Medical Centre RM12 5NJ | 0.2 mi | 53% | 97% | 86% |
| Maylands Healthcare RM12 4EQ | 0.6 mi | 50% | 91% | 53% |
| South Hornchurch Medical Practice RM13 7XJ | 0.9 mi | 40% | 54% | 25% |
| Harlow Road Surgery RM13 7UP | 0.9 mi | 100% | 100% | 39% |
| St Georges Country Park Surgery RM12 6RR | 1 mi | 82% | 94% | 85% |
| Suttons Avenue Surgery RM12 4LF | 1.3 mi | 21% | 71% | 80% |
More practices near RM12 5HX · All practices in North East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.