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Suttons Avenue Surgery

24 Suttons Avenue, Hornchurch, RM12 4LF · 01708 442711
Part of Havering South PCN in North East London ICB · Havering. NHS code F82609.

July 2026 at a glance

Routine appointments seen within 7 days

21.4%

England 58% · area 68% · ▲ 6 pts on Jun 2026 · small numbers

Routine appointments seen within 14 days

71.4%

England 77% · area 86% · ▼ 1.7 pts on Jun 2026 · small numbers

Urgent appointments seen the same day

80%

England 77% · area 71% · ▲ 7.8 pts on Jun 2026 · small numbers

Appointments in the month

1,935

446.5 per 1,000 of 4,334 registered patients (England 535.2)

This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.

In July 2026 the practice recorded 14 routine appointments, of which 21.4% took place within 7 days of being booked, 37 points below the England figure. Of 20 appointments the practice classed as clinically urgent, 80% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 14

Same day 7%1 day 0%2 to 7 days 14%8 to 14 days 50%15 to 21 days 29%22 to 28 days 0%Over 28 days 0%

Urgent appointments 20

Same day 80%1 day 10%2 to 7 days 10%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,934

Same day 44%1 day 5%2 to 7 days 13%8 to 14 days 15%15 to 21 days 10%22 to 28 days 11%Over 28 days 3%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,198

Same day 40%1 day 6%2 to 7 days 13%8 to 14 days 15%15 to 21 days 11%22 to 28 days 14%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	52.7%	60.1%
With a GP (rather than a nurse or other staff)	61.9%	44.5%
Same day, all appointment types	43.6%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	446.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	14
General consultation, acute (urgent)	20
Planned clinics	1,172
Planned clinical procedures	82
Unplanned clinical activity	91
Clinical triage	75
Walk-in	0
Home and care home visits	24

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	15.4%	73.1%	72.2%	42.7%	1,828	420.3
July 2026	21.4%	71.4%	80%	43.6%	1,935	446.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
High Street Surgery RM11 3XT	0.4 mi	74%	92%	79%
DR Vm Patel RM11 3SZ	0.5 mi	24%	52%	67%
St Georges Country Park Surgery RM12 6RR	0.6 mi	82%	94%	85%
Hornchurch Healthcare RM11 1XA	0.7 mi	21%	29%	51%
Billet Lane Medical Practice RM11 1XA	0.7 mi	69%	85%	79%
The Rosewood Medical Centre RM12 5NJ	1.2 mi	53%	97%	86%

More practices near RM12 4LF · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.