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High Street Surgery

219 High Street, Hornchurch, RM11 3XT · 01708 447747
Part of Havering Crest PCN in North East London ICB · Havering. NHS code F82023.

July 2026 at a glance

Routine appointments seen within 7 days

73.7%

England 58% · area 68% · ▼ 2.5 pts on Jun 2026

Routine appointments seen within 14 days

91.7%

England 77% · area 86% · ▲ 3.9 pts on Jun 2026

Urgent appointments seen the same day

78.9%

England 77% · area 71% · ▲ 3.9 pts on Jun 2026 · small numbers

Appointments in the month

1,281

369 per 1,000 of 3,472 registered patients (England 535.2)

Ranked 1,457th of 5,703 practices in England for routine appointments within 7 days; 108th of 245 in North East London ICB. 1st is fastest.

In July 2026 the practice recorded 926 routine appointments, of which 73.7% took place within 7 days of being booked, 16 points above the England figure. Of 19 appointments the practice classed as clinically urgent, 78.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 926

Same day 52%1 day 4%2 to 7 days 18%8 to 14 days 18%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

Urgent appointments 19

Same day 79%1 day 21%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,281

Same day 63%1 day 5%2 to 7 days 13%8 to 14 days 13%15 to 21 days 4%22 to 28 days 1%Over 28 days 1%

Appointments with a GP 823

Same day 73%1 day 5%2 to 7 days 15%8 to 14 days 6%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	39.7%	60.1%
With a GP (rather than a nurse or other staff)	64.2%	44.5%
Same day, all appointment types	62.5%	44.7%
Missed by the patient (did not attend)	3.7%	4.3%
Appointments per 1,000 registered patients	369	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	926
General consultation, acute (urgent)	19
Planned clinics	0
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	110
Walk-in	0
Home and care home visits	4

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	76.2%	87.8%	75%	55.6%	1,369	393.6
July 2026	73.7%	91.7%	78.9%	62.5%	1,281	369

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
DR Vm Patel RM11 3SZ	0.2 mi	24%	52%	67%
Suttons Avenue Surgery RM12 4LF	0.4 mi	21%	71%	80%
Hornchurch Healthcare RM11 1XA	0.4 mi	21%	29%	51%
Billet Lane Medical Practice RM11 1XA	0.4 mi	69%	85%	79%
St Georges Country Park Surgery RM12 6RR	0.9 mi	82%	94%	85%
The New Medical Centre RM2 5SU	1.2 mi	74%	86%	55%

More practices near RM11 3XT · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.