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The New Medical Centre

264 Brentwood Road, Romford, RM2 5SU · 01708 478800
Part of Havering Marshall PCN in North East London ICB · Havering. NHS code F82021.

July 2026 at a glance

Routine appointments seen within 7 days

73.8%

England 58% · area 68% · ▲ 5.5 pts on Jun 2026

Routine appointments seen within 14 days

85.8%

England 77% · area 86% · ▲ 4.7 pts on Jun 2026

Urgent appointments seen the same day

55.3%

England 77% · area 71% · ▲ 19.6 pts on Jun 2026 · small numbers

Appointments in the month

4,252

441 per 1,000 of 9,642 registered patients (England 535.2)

Ranked 1,451st of 5,703 practices in England for routine appointments within 7 days; 107th of 245 in North East London ICB. 1st is fastest.

In July 2026 the practice recorded 2,358 routine appointments, of which 73.8% took place within 7 days of being booked, 16 points above the England figure. Of 38 appointments the practice classed as clinically urgent, 55.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,358

Same day 45%1 day 8%2 to 7 days 20%8 to 14 days 12%15 to 21 days 8%22 to 28 days 3%Over 28 days 3%

Urgent appointments 38

Same day 55%1 day 5%2 to 7 days 18%8 to 14 days 18%15 to 21 days 3%22 to 28 days 0%Over 28 days 0%

All appointments 4,252

Same day 52%1 day 7%2 to 7 days 18%8 to 14 days 11%15 to 21 days 7%22 to 28 days 3%Over 28 days 2%

Appointments with a GP 1,793

Same day 56%1 day 8%2 to 7 days 13%8 to 14 days 11%15 to 21 days 6%22 to 28 days 4%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	66.5%	60.1%
With a GP (rather than a nurse or other staff)	42.2%	44.5%
Same day, all appointment types	52.3%	44.7%
Missed by the patient (did not attend)	5%	4.3%
Appointments per 1,000 registered patients	441	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,358
General consultation, acute (urgent)	38
Planned clinics	450
Planned clinical procedures	61
Unplanned clinical activity	0
Clinical triage	181
Walk-in	0
Home and care home visits	12

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	68.3%	81.1%	35.7%	52.5%	3,883	403.4
July 2026	73.8%	85.8%	55.3%	52.3%	4,252	441

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
DR Marks Practice RM1 2SH	0.6 mi	58%	65%	23%
Western Road Medical Centre RM1 3LS	0.7 mi	45%	57%	86%
Billet Lane Medical Practice RM11 1XA	0.8 mi	69%	85%	79%
Hornchurch Healthcare RM11 1XA	0.8 mi	21%	29%	51%
St Edwards Medical Centre RM1 3DQ	1.1 mi	82%	91%	65%
High Street Surgery RM11 3XT	1.2 mi	74%	92%	79%

More practices near RM2 5SU · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.