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Western Road Medical Centre
99 Western Road, Romford, RM1 3LS · 01708 775300
Part of Havering Marshall PCN in North East London ICB · Havering. NHS code F82013.
July 2026 at a glance
Ranked 3,918th of 5,703 practices in England for routine appointments within 7 days; 204th of 245 in North East London ICB; 2,290th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,029 routine appointments, of which 44.9% took place within 7 days of being booked, 13 points below the England figure. Of 1,219 appointments the practice classed as clinically urgent, 85.8% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,029
Urgent appointments 1,219
All appointments 7,547
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 4,672
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 77.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 61.9% | 44.5% |
| Same day, all appointment types | 40.3% | 44.7% |
| Missed by the patient (did not attend) | 3.6% | 4.3% |
| Appointments per 1,000 registered patients | 421.2 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,029 |
| General consultation, acute (urgent) | 1,219 |
| Planned clinics | 774 |
| Planned clinical procedures | 40 |
| Unplanned clinical activity | 0 |
| Clinical triage | 117 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 47.7% | 57% | 88.2% | 41.1% | 7,722 | 430.5 |
| July 2026 | 44.9% | 57.2% | 85.8% | 40.3% | 7,548 | 421.2 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| St Edwards Medical Centre RM1 3DQ | 0.2 mi | 82% | 91% | 65% |
| DR Marks Practice RM1 2SH | 0.5 mi | 58% | 65% | 23% |
| The New Medical Centre RM2 5SU | 0.7 mi | 74% | 86% | 55% |
| North Street Medical Care RM1 4QJ | 0.8 mi | 56% | 84% | 83% |
| DR Gupta RM7 8BU | 1 mi | 19% | 47% | 75% |
| Modern Medical Centre RM7 0PX | 1.1 mi | 82% | 95% | 90% |
More practices near RM1 3LS · All practices in North East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.