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Hornchurch Healthcare

58 Billet Lane, Hornchurch, RM11 1XA · 01708 440187
Part of Havering Liberty PCN in North East London ICB · Havering. NHS code F82055.

July 2026 at a glance

Routine appointments seen within 7 days

21.4%

England 58% · area 68% · ▲ 7.2 pts on Jun 2026

Routine appointments seen within 14 days

29%

England 77% · area 86% · ▲ 3.2 pts on Jun 2026

Urgent appointments seen the same day

51.3%

England 77% · area 71% · ▼ 2 pts on Jun 2026

Appointments in the month

4,830

356.4 per 1,000 of 13,552 registered patients (England 535.2)

Ranked 5,499th of 5,703 practices in England for routine appointments within 7 days; 242nd of 245 in North East London ICB; 4,976th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 373 routine appointments, of which 21.4% took place within 7 days of being booked, 37 points below the England figure. Of 2,554 appointments the practice classed as clinically urgent, 51.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 373

Same day 5%1 day 9%2 to 7 days 8%8 to 14 days 8%15 to 21 days 6%22 to 28 days 11%Over 28 days 54%

Urgent appointments 2,554

Same day 51%1 day 13%2 to 7 days 14%8 to 14 days 17%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

All appointments 4,830

Same day 40%1 day 11%2 to 7 days 14%8 to 14 days 19%15 to 21 days 8%22 to 28 days 3%Over 28 days 6%

Appointments with a GP 3,456

Same day 45%1 day 13%2 to 7 days 14%8 to 14 days 15%15 to 21 days 4%22 to 28 days 3%Over 28 days 7%

What the appointments were

Measure	This practice	England
Face to face	87.6%	60.1%
With a GP (rather than a nurse or other staff)	71.6%	44.5%
Same day, all appointment types	39.6%	44.7%
Missed by the patient (did not attend)	5.4%	4.3%
Appointments per 1,000 registered patients	356.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	373
General consultation, acute (urgent)	2,554
Planned clinics	990
Planned clinical procedures	181
Unplanned clinical activity	92
Clinical triage	0
Walk-in	0
Home and care home visits	36

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	14.2%	25.8%	53.3%	38.8%	4,460	331.2
July 2026	21.4%	29%	51.3%	39.6%	4,830	356.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Billet Lane Medical Practice RM11 1XA	0 mi	69%	85%	79%
High Street Surgery RM11 3XT	0.4 mi	74%	92%	79%
DR Vm Patel RM11 3SZ	0.6 mi	24%	52%	67%
Suttons Avenue Surgery RM12 4LF	0.7 mi	21%	71%	80%
The New Medical Centre RM2 5SU	0.8 mi	74%	86%	55%
DR Marks Practice RM1 2SH	1.2 mi	58%	65%	23%

More practices near RM11 1XA · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.