Home › North East London ICB › Chase Cross Medical Centre

Chase Cross Medical Centre

13-15 Chase Cross Road, Collier Row, Romford, RM5 3PJ · 01708 749918
Part of Havering North PCN in North East London ICB · Havering. NHS code F82630.

July 2026 at a glance

Routine appointments seen within 7 days

33.4%

England 58% · area 68% · ▲ 5 pts on Jun 2026

Routine appointments seen within 14 days

90.3%

England 77% · area 86% · ▲ 4 pts on Jun 2026

Urgent appointments seen the same day

88.3%

England 77% · area 71% · ▼ 2.7 pts on Jun 2026

Appointments in the month

2,997

383.5 per 1,000 of 7,815 registered patients (England 535.2)

Ranked 4,869th of 5,703 practices in England for routine appointments within 7 days; 230th of 245 in North East London ICB; 1,885th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,517 routine appointments, of which 33.4% took place within 7 days of being booked, 25 points below the England figure. Of 163 appointments the practice classed as clinically urgent, 88.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,517

Same day 13%1 day 6%2 to 7 days 15%8 to 14 days 57%15 to 21 days 8%22 to 28 days 1%Over 28 days 1%

Urgent appointments 163

Same day 88%1 day 10%2 to 7 days 2%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,992

Same day 25%1 day 10%2 to 7 days 17%8 to 14 days 34%15 to 21 days 9%22 to 28 days 3%Over 28 days 2%

5 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,058

Same day 22%1 day 10%2 to 7 days 20%8 to 14 days 42%15 to 21 days 5%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	73.4%	60.1%
With a GP (rather than a nurse or other staff)	68.7%	44.5%
Same day, all appointment types	25.2%	44.7%
Missed by the patient (did not attend)	7.6%	4.3%
Appointments per 1,000 registered patients	383.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,468
General consultation, acute (urgent)	163
Planned clinics	811
Planned clinical procedures	14
Unplanned clinical activity	0
Clinical triage	329
Walk-in	0
Home and care home visits	71

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	28.4%	86.3%	91%	27.3%	2,990	382.6
July 2026	33.4%	90.3%	88.3%	25.2%	2,997	383.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Lynwood Medical Centre RM5 3QL	0.1 mi	90%	97%	92%
North Street Medical Care RM1 4QJ	1.1 mi	56%	84%	83%
DR Gupta RM7 8BU	1.2 mi	19%	47%	75%
St Edwards Medical Centre RM1 3DQ	1.6 mi	82%	91%	65%
Marks Gate Health Centre RM6 5LL	1.6 mi	85%	97%	51%
Western Road Medical Centre RM1 3LS	1.7 mi	45%	57%	86%

More practices near RM5 3PJ · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.