Home › Surrey and Sussex ICB › High Glades Medical Centre

High Glades Medical Centre

9a Upper Church Road, St. Leonards-on-Sea, TN37 7AT · 01424 754678
Part of Hastings & St Leonards PCN in Surrey and Sussex ICB · Hastings. NHS code G81074.

July 2026 at a glance

Routine appointments seen within 7 days

60.9%

England 58% · area 54% · ▲ 4.5 pts on Jun 2026

Routine appointments seen within 14 days

78.5%

England 77% · area 71% · ▲ 2.9 pts on Jun 2026

Urgent appointments seen the same day

53.5%

England 77% · area 70% · ▲ 8 pts on Jun 2026

Appointments in the month

10,572

547.8 per 1,000 of 19,300 registered patients (England 535.2)

Ranked 2,524th of 5,703 practices in England for routine appointments within 7 days; 21st of 48 in Surrey and Sussex ICB; 4,903rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 734 routine appointments, of which 60.9% took place within 7 days of being booked, 3 points above the England figure. Of 1,321 appointments the practice classed as clinically urgent, 53.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 734

Same day 24%1 day 7%2 to 7 days 29%8 to 14 days 18%15 to 21 days 10%22 to 28 days 5%Over 28 days 6%

Urgent appointments 1,321

Same day 54%1 day 10%2 to 7 days 21%8 to 14 days 7%15 to 21 days 4%22 to 28 days 3%Over 28 days 1%

All appointments 10,569

Same day 51%1 day 8%2 to 7 days 16%8 to 14 days 9%15 to 21 days 8%22 to 28 days 5%Over 28 days 3%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,856

Same day 69%1 day 10%2 to 7 days 11%8 to 14 days 5%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	45%	60.1%
With a GP (rather than a nurse or other staff)	45.9%	44.5%
Same day, all appointment types	50.5%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	547.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	734
General consultation, acute (urgent)	1,321
Planned clinics	325
Planned clinical procedures	1,279
Unplanned clinical activity	0
Clinical triage	4,055
Walk-in	0
Home and care home visits	60

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	56.4%	75.6%	45.5%	49.5%	10,206	529
July 2026	60.9%	78.5%	53.5%	50.5%	10,572	547.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Sedlescombe House TN38 0TA	0.8 mi	71%	88%	88%
South Saxon House Surgery TN38 9TE	1.2 mi	74%	85%	87%
The Station Practice TN34 1BA	1.9 mi	56%	98%	95%
Carisbrooke Surgery TN38 8BL	2.1 mi	8%	8%	92%
Priory Road Surgery TN34 3JJ	2.1 mi	68%	89%	49%
Hastings Old Town Surgery TN34 3DW	2.4 mi	53%	74%	38%

More practices near TN37 7AT · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.