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Hastings Old Town Surgery

The Ice House, Rock-A-Nore Road, Hastings, TN34 3DW · 01424 452800
Part of Hastings & St Leonards PCN in Surrey and Sussex ICB · Hastings. NHS code G81095.

July 2026 at a glance

Routine appointments seen within 7 days

52.9%

England 58% · area 54% · ▲ 2.4 pts on Jun 2026

Routine appointments seen within 14 days

73.6%

England 77% · area 71% · ▼ 3.4 pts on Jun 2026

Urgent appointments seen the same day

37.6%

England 77% · area 70% · ▼ 10 pts on Jun 2026

Appointments in the month

12,226

481.4 per 1,000 of 25,398 registered patients (England 535.2)

Ranked 3,211th of 5,703 practices in England for routine appointments within 7 days; 31st of 48 in Surrey and Sussex ICB; 5,336th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,368 routine appointments, of which 52.9% took place within 7 days of being booked, 5 points below the England figure. Of 2,406 appointments the practice classed as clinically urgent, 37.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,368

Same day 17%1 day 6%2 to 7 days 30%8 to 14 days 21%15 to 21 days 12%22 to 28 days 6%Over 28 days 9%

Urgent appointments 2,406

Same day 38%1 day 28%2 to 7 days 24%8 to 14 days 7%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

All appointments 12,225

Same day 30%1 day 17%2 to 7 days 27%8 to 14 days 13%15 to 21 days 6%22 to 28 days 3%Over 28 days 5%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,325

Same day 40%1 day 26%2 to 7 days 25%8 to 14 days 5%15 to 21 days 1%22 to 28 days 1%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	58.7%	60.1%
With a GP (rather than a nurse or other staff)	35.4%	44.5%
Same day, all appointment types	29.8%	44.7%
Missed by the patient (did not attend)	5.9%	4.3%
Appointments per 1,000 registered patients	481.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,714
General consultation, acute (urgent)	2,406
Planned clinics	323
Planned clinical procedures	662
Unplanned clinical activity	117
Clinical triage	132
Walk-in	0
Home and care home visits	730

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	50.5%	77%	47.6%	43.1%	15,075	593.6
July 2026	52.9%	73.6%	37.6%	29.8%	12,226	481.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Priory Road Surgery TN34 3JJ	0.4 mi	68%	89%	49%
The Station Practice TN34 1BA	0.7 mi	56%	98%	95%
The Hill Surgery TN35 5BH	1.4 mi	78%	93%	75%
Sedlescombe House TN38 0TA	1.9 mi	71%	88%	88%
High Glades Medical Centre TN37 7AT	2.4 mi	61%	79%	54%
Carisbrooke Surgery TN38 8BL	2.9 mi	8%	8%	92%

More practices near TN34 3DW · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.