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St Richards Road Surgery

227 St. Richards Road, Deal, CT14 9LF · 01304 364111
Part of Deal & Sandwich PCN in Kent and Medway ICB · Dover. NHS code G82038.

July 2026 at a glance

Routine appointments seen within 7 days

62.9%

England 58% · area 55% · ▼ 7.3 pts on Jun 2026

Routine appointments seen within 14 days

72.6%

England 77% · area 74% · ▼ 5 pts on Jun 2026

Urgent appointments seen the same day

38.1%

England 77% · area 77% · ▼ 4.5 pts on Jun 2026

Appointments in the month

5,615

539.4 per 1,000 of 10,410 registered patients (England 535.2)

Ranked 2,340th of 5,703 practices in England for routine appointments within 7 days; 57th of 165 in Kent and Medway ICB; 5,329th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 186 routine appointments, of which 62.9% took place within 7 days of being booked, 5 points above the England figure. Of 1,285 appointments the practice classed as clinically urgent, 38.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 186

Same day 42%1 day 8%2 to 7 days 12%8 to 14 days 10%15 to 21 days 10%22 to 28 days 10%Over 28 days 7%

Urgent appointments 1,285

Same day 38%1 day 4%2 to 7 days 15%8 to 14 days 11%15 to 21 days 9%22 to 28 days 10%Over 28 days 12%

All appointments 5,615

Same day 21%1 day 5%2 to 7 days 20%8 to 14 days 16%15 to 21 days 11%22 to 28 days 12%Over 28 days 14%

Appointments with a GP 1,881

Same day 30%1 day 5%2 to 7 days 12%8 to 14 days 8%15 to 21 days 10%22 to 28 days 16%Over 28 days 19%

What the appointments were

Measure	This practice	England
Face to face	91.2%	60.1%
With a GP (rather than a nurse or other staff)	33.5%	44.5%
Same day, all appointment types	20.6%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	539.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	186
General consultation, acute (urgent)	1,285
Planned clinics	1,224
Planned clinical procedures	2,038
Unplanned clinical activity	33
Clinical triage	276
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	70.2%	77.6%	42.6%	24%	5,384	517.9
July 2026	62.9%	72.6%	38.1%	20.6%	5,615	539.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Balmoral Surgery CT14 7EQ	1 mi	47%	66%	87%
The Cedars Surgery CT14 7DN	1.2 mi	60%	68%	12%
The New Golf Road Surgery CT14 6PY	1.6 mi	71%	89%	80%
Sandwich Medical Practice CT13 9ET	4.6 mi	40%	71%	80%
Buckland Medical Practice CT16 2NP	6.2 mi	65%	71%	97%
Ash Surgery CT3 2HD	6.3 mi	66%	82%	18%

More practices near CT14 9LF · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.