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Balmoral Surgery

Canada Road, Walmer, Deal, CT14 7EQ · 01304 373444
Part of Deal & Sandwich PCN in Kent and Medway ICB · Dover. NHS code G82036.

July 2026 at a glance

Routine appointments seen within 7 days

47.4%

England 58% · area 55% · ▼ 10.5 pts on Jun 2026

Routine appointments seen within 14 days

65.9%

England 77% · area 74% · ▼ 19.7 pts on Jun 2026

Urgent appointments seen the same day

87.4%

England 77% · area 77% · ▼ 0.8 pts on Jun 2026

Appointments in the month

4,434

383.5 per 1,000 of 11,563 registered patients (England 535.2)

Ranked 3,690th of 5,703 practices in England for routine appointments within 7 days; 96th of 165 in Kent and Medway ICB; 2,025th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,198 routine appointments, of which 47.4% took place within 7 days of being booked, 11 points below the England figure. Of 770 appointments the practice classed as clinically urgent, 87.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,198

Same day 14%1 day 7%2 to 7 days 26%8 to 14 days 19%15 to 21 days 23%22 to 28 days 10%Over 28 days 1%

Urgent appointments 770

Same day 87%1 day 3%2 to 7 days 5%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 4,434

Same day 33%1 day 8%2 to 7 days 19%8 to 14 days 13%15 to 21 days 14%22 to 28 days 9%Over 28 days 5%

Appointments with a GP 2,095

Same day 50%1 day 12%2 to 7 days 24%8 to 14 days 9%15 to 21 days 3%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	79.5%	60.1%
With a GP (rather than a nurse or other staff)	47.2%	44.5%
Same day, all appointment types	32.6%	44.7%
Missed by the patient (did not attend)	3.8%	4.3%
Appointments per 1,000 registered patients	383.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,198
General consultation, acute (urgent)	770
Planned clinics	688
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	173
Walk-in	0
Home and care home visits	53

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	57.9%	85.6%	88.2%	32%	4,733	409.2
July 2026	47.4%	65.9%	87.4%	32.6%	4,434	383.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Cedars Surgery CT14 7DN	0.4 mi	60%	68%	12%
St Richards Road Surgery CT14 9LF	1 mi	63%	73%	38%
The New Golf Road Surgery CT14 6PY	1.2 mi	71%	89%	80%
Sandwich Medical Practice CT13 9ET	5 mi	40%	71%	80%
Buckland Medical Practice CT16 2NP	6.9 mi	65%	71%	97%
St James' Surgery CT16 1SF	6.9 mi	40%	50%	78%

More practices near CT14 7EQ · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.