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St James' Surgery

2 Harold Street, Dover, CT16 1SF · 01304 225559
Part of Dover Town PCN in Kent and Medway ICB · Dover. NHS code G82002.

July 2026 at a glance

Routine appointments seen within 7 days

39.5%

England 58% · area 55% · ▲ 1.1 pts on Jun 2026

Routine appointments seen within 14 days

50.3%

England 77% · area 74% · ▲ 3.8 pts on Jun 2026

Urgent appointments seen the same day

78.2%

England 77% · area 77% · ▲ 5 pts on Jun 2026

Appointments in the month

7,446

772 per 1,000 of 9,645 registered patients (England 535.2)

Ranked 4,382nd of 5,703 practices in England for routine appointments within 7 days; 127th of 165 in Kent and Medway ICB; 3,279th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 962 routine appointments, of which 39.5% took place within 7 days of being booked, 19 points below the England figure. Of 685 appointments the practice classed as clinically urgent, 78.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 962

Same day 17%1 day 4%2 to 7 days 18%8 to 14 days 11%15 to 21 days 8%22 to 28 days 5%Over 28 days 36%

Urgent appointments 685

Same day 78%1 day 4%2 to 7 days 9%8 to 14 days 4%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 7,446

Same day 71%1 day 2%2 to 7 days 7%8 to 14 days 5%15 to 21 days 4%22 to 28 days 3%Over 28 days 9%

Appointments with a GP 1,435

Same day 47%1 day 4%2 to 7 days 13%8 to 14 days 6%15 to 21 days 4%22 to 28 days 3%Over 28 days 24%

What the appointments were

Measure	This practice	England
Face to face	27.4%	60.1%
With a GP (rather than a nurse or other staff)	19.3%	44.5%
Same day, all appointment types	71.2%	44.7%
Missed by the patient (did not attend)	2%	4.3%
Appointments per 1,000 registered patients	772	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	962
General consultation, acute (urgent)	685
Planned clinics	378
Planned clinical procedures	648
Unplanned clinical activity	73
Clinical triage	1,474
Walk-in	0
Home and care home visits	6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	38.4%	46.5%	73.2%	69.7%	8,327	860.1
July 2026	39.5%	50.3%	78.2%	71.2%	7,446	772

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Pencester Surgery CT16 1BW	0.2 mi	93%	96%	–
High Street Surgery CT16 1EQ	0.4 mi	50%	65%	80%
White Cliffs Medical Centre CT17 9SG	0.7 mi	33%	56%	45%
Buckland Medical Practice CT16 2NP	1.1 mi	65%	71%	97%
Lydden Surgery CT15 7ET	4.1 mi	32%	49%	87%
St Richards Road Surgery CT14 9LF	6.3 mi	63%	73%	38%

More practices near CT16 1SF · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.