GPWaits

HomeKent and Medway ICB › High Street Surgery

High Street Surgery

100-106 High Street, Dover, CT16 1EQ · 01304 206463
Part of Dover Town PCN in Kent and Medway ICB · Dover. NHS code G82117.

July 2026 at a glance

Routine appointments seen within 7 days
49.5%
England 58% · area 55% · ▲ 1.2 pts on Jun 2026
Routine appointments seen within 14 days
65.4%
England 77% · area 74% · ▲ 4.5 pts on Jun 2026
Urgent appointments seen the same day
80%
England 77% · area 77% · ▲ 2.6 pts on Jun 2026
Appointments in the month
5,343
554.7 per 1,000 of 9,633 registered patients (England 535.2)

Ranked 3,504th of 5,703 practices in England for routine appointments within 7 days; 87th of 165 in Kent and Medway ICB; 3,078th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 295 routine appointments, of which 49.5% took place within 7 days of being booked, 9 points below the England figure. Of 2,809 appointments the practice classed as clinically urgent, 80% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 295

Same day 14%1 day 12%2 to 7 days 23%8 to 14 days 16%15 to 21 days 11%22 to 28 days 5%Over 28 days 19%

Urgent appointments 2,809

Same day 80%1 day 3%2 to 7 days 6%8 to 14 days 4%15 to 21 days 3%22 to 28 days 3%Over 28 days 2%

3 appointments had an unknown booking gap and are excluded.

All appointments 5,339

Same day 58%1 day 5%2 to 7 days 10%8 to 14 days 12%15 to 21 days 7%22 to 28 days 3%Over 28 days 5%

4 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,644

Same day 81%1 day 3%2 to 7 days 5%8 to 14 days 3%15 to 21 days 3%22 to 28 days 3%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face75.1%60.1%
With a GP (rather than a nurse or other staff)49.5%44.5%
Same day, all appointment types57.6%44.7%
Missed by the patient (did not attend)5.6%4.3%
Appointments per 1,000 registered patients554.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine295
General consultation, acute (urgent)2,812
Planned clinics122
Planned clinical procedures940
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits75

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202648.3%60.9%77.4%57.9%5,039525.1
July 202649.5%65.4%80%57.6%5,343554.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Pencester Surgery
CT16 1BW
0.3 mi93%96%
White Cliffs Medical Centre
CT17 9SG
0.4 mi33%56%45%
St James' Surgery
CT16 1SF
0.4 mi40%50%78%
Buckland Medical Practice
CT16 2NP
0.6 mi65%71%97%
Lydden Surgery
CT15 7ET
3.7 mi32%49%87%
The New Surgery
CT19 5SR
6.1 mi81%86%92%

More practices near CT16 1EQ · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.