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Pencester Surgery

10 Pencester Road, Dover, CT16 1BW · 01304 240553
Part of Total Health Excellence East PCN in Kent and Medway ICB · Dover. NHS code G82015.

July 2026 at a glance

Routine appointments seen within 7 days

92.9%

England 58% · area 55% · ▼ 0.7 pts on Jun 2026

Routine appointments seen within 14 days

95.7%

England 77% · area 74% · ▼ 0.7 pts on Jun 2026

Urgent appointments seen the same day

–

England 77% · area 77% · small numbers

Appointments in the month

4,372

376.2 per 1,000 of 11,623 registered patients (England 535.2)

Ranked 230th of 5,703 practices in England for routine appointments within 7 days; 5th of 165 in Kent and Medway ICB. 1st is fastest.

In July 2026 the practice recorded 648 routine appointments, of which 92.9% took place within 7 days of being booked, 35 points above the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 648

Same day 79%1 day 7%2 to 7 days 7%8 to 14 days 3%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

Urgent appointments 0

No appointments recorded.

All appointments 4,372

Same day 51%1 day 6%2 to 7 days 12%8 to 14 days 10%15 to 21 days 7%22 to 28 days 5%Over 28 days 9%

Appointments with a GP 2,004

Same day 79%1 day 7%2 to 7 days 7%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	46.2%	60.1%
With a GP (rather than a nurse or other staff)	45.8%	44.5%
Same day, all appointment types	51.3%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	376.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	648
General consultation, acute (urgent)	0
Planned clinics	1,797
Planned clinical procedures	190
Unplanned clinical activity	97
Clinical triage	195
Walk-in	0
Home and care home visits	43

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	93.6%	96.4%	–	51.2%	4,720	405.4
July 2026	92.9%	95.7%	–	51.3%	4,372	376.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
St James' Surgery CT16 1SF	0.2 mi	40%	50%	78%
High Street Surgery CT16 1EQ	0.3 mi	50%	65%	80%
White Cliffs Medical Centre CT17 9SG	0.5 mi	33%	56%	45%
Buckland Medical Practice CT16 2NP	0.9 mi	65%	71%	97%
Lydden Surgery CT15 7ET	4 mi	32%	49%	87%
The New Surgery CT19 5SR	6.2 mi	81%	86%	92%

More practices near CT16 1BW · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.