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The New Surgery

128 Canterbury Road, Folkestone, CT19 5SR · 01303 243516
Part of Total Health Excellence West PCN in Kent and Medway ICB · Folkestone and Hythe. NHS code G82086.

July 2026 at a glance

Routine appointments seen within 7 days

81.1%

England 58% · area 55% · ▼ 1.4 pts on Jun 2026

Routine appointments seen within 14 days

86.2%

England 77% · area 74% · ▲ 0.4 pts on Jun 2026

Urgent appointments seen the same day

92.4%

England 77% · area 77% · ▼ 4.1 pts on Jun 2026

Appointments in the month

3,446

336.5 per 1,000 of 10,242 registered patients (England 535.2)

Ranked 904th of 5,703 practices in England for routine appointments within 7 days; 20th of 165 in Kent and Medway ICB; 1,186th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,797 routine appointments, of which 81.1% took place within 7 days of being booked, 23 points above the England figure. Of 105 appointments the practice classed as clinically urgent, 92.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,797

Same day 8%1 day 16%2 to 7 days 57%8 to 14 days 5%15 to 21 days 6%22 to 28 days 5%Over 28 days 3%

Urgent appointments 105

Same day 92%1 day 1%2 to 7 days 5%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,446

Same day 13%1 day 10%2 to 7 days 37%8 to 14 days 13%15 to 21 days 10%22 to 28 days 11%Over 28 days 6%

Appointments with a GP 1,777

Same day 17%1 day 13%2 to 7 days 52%8 to 14 days 5%15 to 21 days 6%22 to 28 days 5%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	53.8%	60.1%
With a GP (rather than a nurse or other staff)	51.6%	44.5%
Same day, all appointment types	12.9%	44.7%
Missed by the patient (did not attend)	4.2%	4.3%
Appointments per 1,000 registered patients	336.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,797
General consultation, acute (urgent)	105
Planned clinics	440
Planned clinical procedures	586
Unplanned clinical activity	0
Clinical triage	83
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	82.5%	85.8%	96.5%	16.1%	3,422	333.6
July 2026	81.1%	86.2%	92.4%	12.9%	3,446	336.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Harbour Medical Practice CT20 1JY	0.4 mi	48%	75%	87%
Guildhall Street Surgery CT20 1EJ	0.5 mi	61%	66%	69%
Manor Clinic CT20 2SE	0.7 mi	67%	100%	98%
Sandgate Road CT20 2HN	1.3 mi	44%	52%	94%
White House Surgery CT19 4PU	1.6 mi	93%	96%	84%
Sun Lane CT21 5JY	4.3 mi	95%	99%	10%

More practices near CT19 5SR · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.