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White House Surgery

1 Cheriton High Street, Folkestone, CT19 4PU · 01303 275434
Part of Folkestone Hythe & Rural PCN in Kent and Medway ICB · Folkestone and Hythe. NHS code G82069.

July 2026 at a glance

Routine appointments seen within 7 days

92.6%

England 58% · area 55% · ▲ 0.6 pts on Jun 2026

Routine appointments seen within 14 days

96.3%

England 77% · area 74% · ▼ 0.6 pts on Jun 2026

Urgent appointments seen the same day

83.7%

England 77% · area 77% · ▲ 11.3 pts on Jun 2026

Appointments in the month

5,548

469.3 per 1,000 of 11,822 registered patients (England 535.2)

Ranked 243rd of 5,703 practices in England for routine appointments within 7 days; 6th of 165 in Kent and Medway ICB; 2,607th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,599 routine appointments, of which 92.6% took place within 7 days of being booked, 34 points above the England figure. Of 1,933 appointments the practice classed as clinically urgent, 83.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,599

Same day 54%1 day 24%2 to 7 days 15%8 to 14 days 4%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

Urgent appointments 1,933

Same day 84%1 day 12%2 to 7 days 4%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,548

Same day 62%1 day 17%2 to 7 days 10%8 to 14 days 4%15 to 21 days 4%22 to 28 days 3%Over 28 days 1%

Appointments with a GP 1,072

Same day 80%1 day 7%2 to 7 days 8%8 to 14 days 1%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	48.2%	60.1%
With a GP (rather than a nurse or other staff)	19.3%	44.5%
Same day, all appointment types	61.6%	44.7%
Missed by the patient (did not attend)	1.6%	4.3%
Appointments per 1,000 registered patients	469.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,599
General consultation, acute (urgent)	1,933
Planned clinics	221
Planned clinical procedures	316
Unplanned clinical activity	0
Clinical triage	349
Walk-in	0
Home and care home visits	14

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	92%	96.9%	72.4%	61.5%	5,494	465.8
July 2026	92.6%	96.3%	83.7%	61.6%	5,548	469.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Sandgate Road CT20 2HN	0.9 mi	44%	52%	94%
Manor Clinic CT20 2SE	1.3 mi	67%	100%	98%
Guildhall Street Surgery CT20 1EJ	1.4 mi	61%	66%	69%
The New Surgery CT19 5SR	1.6 mi	81%	86%	92%
Harbour Medical Practice CT20 1JY	1.6 mi	48%	75%	87%
Sun Lane CT21 5JY	2.8 mi	95%	99%	10%

More practices near CT19 4PU · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.