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Manor Clinic

31 Manor Road, Folkestone, CT20 2SE · 01303 851122
Part of Total Health Excellence West PCN in Kent and Medway ICB · Folkestone and Hythe. NHS code G82232.

July 2026 at a glance

Routine appointments seen within 7 days
66.7%
England 58% · area 55% · ▲ 7 pts on Jun 2026
Routine appointments seen within 14 days
99.6%
England 77% · area 74% · ▲ 2 pts on Jun 2026
Urgent appointments seen the same day
98%
England 77% · area 77% · ▼ 0.6 pts on Jun 2026
Appointments in the month
3,947
414.6 per 1,000 of 9,520 registered patients (England 535.2)

Ranked 2,010th of 5,703 practices in England for routine appointments within 7 days; 46th of 165 in Kent and Medway ICB; 205th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,276 routine appointments, of which 66.7% took place within 7 days of being booked, 9 points above the England figure. Of 499 appointments the practice classed as clinically urgent, 98% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,276

Same day 32%1 day 5%2 to 7 days 29%8 to 14 days 33%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

Urgent appointments 499

Same day 98%1 day 1%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,947

Same day 34%1 day 6%2 to 7 days 28%8 to 14 days 18%15 to 21 days 5%22 to 28 days 5%Over 28 days 3%

Appointments with a GP 1,567

Same day 42%1 day 4%2 to 7 days 30%8 to 14 days 24%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face55.9%60.1%
With a GP (rather than a nurse or other staff)39.7%44.5%
Same day, all appointment types33.9%44.7%
Missed by the patient (did not attend)5.6%4.3%
Appointments per 1,000 registered patients414.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,276
General consultation, acute (urgent)499
Planned clinics848
Planned clinical procedures346
Unplanned clinical activity0
Clinical triage29
Walk-in0
Home and care home visits138

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202659.7%97.6%98.6%33.5%4,175438.6
July 202666.7%99.6%98%33.9%3,947414.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Guildhall Street Surgery
CT20 1EJ
0.2 mi61%66%69%
Harbour Medical Practice
CT20 1JY
0.4 mi48%75%87%
Sandgate Road
CT20 2HN
0.7 mi44%52%94%
The New Surgery
CT19 5SR
0.7 mi81%86%92%
White House Surgery
CT19 4PU
1.3 mi93%96%84%
Sun Lane
CT21 5JY
3.8 mi95%99%10%

More practices near CT20 2SE · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.