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Guildhall Street Surgery

65-69 Guildhall Street, Folkestone, CT20 1EJ · 01303 851411
Part of Total Health Excellence West PCN in Kent and Medway ICB · Folkestone and Hythe. NHS code G82091.

July 2026 at a glance

Routine appointments seen within 7 days

60.8%

England 58% · area 55% · ▲ 1.2 pts on Jun 2026

Routine appointments seen within 14 days

65.7%

England 77% · area 74% · ▲ 1.8 pts on Jun 2026

Urgent appointments seen the same day

69.2%

England 77% · area 77% · ▲ 1.2 pts on Jun 2026

Appointments in the month

5,004

488.8 per 1,000 of 10,238 registered patients (England 535.2)

Ranked 2,531st of 5,703 practices in England for routine appointments within 7 days; 62nd of 165 in Kent and Medway ICB; 4,072nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,276 routine appointments, of which 60.8% took place within 7 days of being booked, 3 points above the England figure. Of 665 appointments the practice classed as clinically urgent, 69.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,276

Same day 48%1 day 3%2 to 7 days 9%8 to 14 days 5%15 to 21 days 7%22 to 28 days 14%Over 28 days 14%

Urgent appointments 665

Same day 69%1 day 1%2 to 7 days 7%8 to 14 days 8%15 to 21 days 9%22 to 28 days 4%Over 28 days 2%

All appointments 5,003

Same day 56%1 day 5%2 to 7 days 8%8 to 14 days 6%15 to 21 days 8%22 to 28 days 8%Over 28 days 9%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,272

Same day 76%1 day 2%2 to 7 days 5%8 to 14 days 4%15 to 21 days 4%22 to 28 days 5%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	49.3%	60.1%
With a GP (rather than a nurse or other staff)	65.4%	44.5%
Same day, all appointment types	55.8%	44.7%
Missed by the patient (did not attend)	3.1%	4.3%
Appointments per 1,000 registered patients	488.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,257
General consultation, acute (urgent)	665
Planned clinics	589
Planned clinical procedures	546
Unplanned clinical activity	0
Clinical triage	103
Walk-in	0
Home and care home visits	82

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	59.6%	63.9%	68%	58.7%	5,100	499.4
July 2026	60.8%	65.7%	69.2%	55.8%	5,004	488.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Harbour Medical Practice CT20 1JY	0.1 mi	48%	75%	87%
Manor Clinic CT20 2SE	0.2 mi	67%	100%	98%
The New Surgery CT19 5SR	0.5 mi	81%	86%	92%
Sandgate Road CT20 2HN	0.9 mi	44%	52%	94%
White House Surgery CT19 4PU	1.4 mi	93%	96%	84%
Sun Lane CT21 5JY	4 mi	95%	99%	10%

More practices near CT20 1EJ · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.