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City Way Surgery

65-67 City Way, Rochester, ME1 2AY · 01634 843351
Part of Strood PCN in Kent and Medway ICB · Medway. NHS code G82051.

July 2026 at a glance

Routine appointments seen within 7 days

49.2%

England 58% · area 55% · ▲ 3.1 pts on Jun 2026

Routine appointments seen within 14 days

74.5%

England 77% · area 74% · ▲ 5.2 pts on Jun 2026

Urgent appointments seen the same day

48.1%

England 77% · area 77% · ▲ 6.6 pts on Jun 2026

Appointments in the month

7,303

555.1 per 1,000 of 13,156 registered patients (England 535.2)

Ranked 3,523rd of 5,703 practices in England for routine appointments within 7 days; 88th of 165 in Kent and Medway ICB; 5,084th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,121 routine appointments, of which 49.2% took place within 7 days of being booked, 9 points below the England figure. Of 52 appointments the practice classed as clinically urgent, 48.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,121

Same day 30%1 day 5%2 to 7 days 14%8 to 14 days 25%15 to 21 days 18%22 to 28 days 4%Over 28 days 3%

Urgent appointments 52

Same day 48%1 day 37%2 to 7 days 8%8 to 14 days 0%15 to 21 days 6%22 to 28 days 2%Over 28 days 0%

All appointments 7,303

Same day 30%1 day 11%2 to 7 days 27%8 to 14 days 17%15 to 21 days 9%22 to 28 days 3%Over 28 days 4%

Appointments with a GP 1,728

Same day 32%1 day 10%2 to 7 days 20%8 to 14 days 26%15 to 21 days 10%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	57.6%	60.1%
With a GP (rather than a nurse or other staff)	23.7%	44.5%
Same day, all appointment types	29.6%	44.7%
Missed by the patient (did not attend)	5.6%	4.3%
Appointments per 1,000 registered patients	555.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,121
General consultation, acute (urgent)	52
Planned clinics	1,353
Planned clinical procedures	69
Unplanned clinical activity	0
Clinical triage	153
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	46.1%	69.3%	41.5%	35.1%	7,180	546.6
July 2026	49.2%	74.5%	48.1%	29.6%	7,303	555.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Thorndike Partnership ME1 2TH	0.7 mi	36%	69%	97%
Maidstone Road Surgery ME4 6JL	0.8 mi	25%	40%	65%
Bryant Street Medical Practice ME4 5QS	0.9 mi	82%	95%	59%
The Kings Family Practice ME4 5JY	1.1 mi	73%	96%	66%
Borstal Village Surgery ME1 3JY	1.2 mi	84%	89%	–
The Churchill Clinic ME5 0DL	1.3 mi	35%	50%	59%

More practices near ME1 2AY · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.