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Thorndike Partnership

Health Care Centre, Longley Road, Rochester, ME1 2TH · 01634 817217
Part of Medway Peninsula PCN in Kent and Medway ICB · Medway. NHS code G82095.

July 2026 at a glance

Routine appointments seen within 7 days
36.2%
England 58% · area 55% · ▼ 10.4 pts on Jun 2026
Routine appointments seen within 14 days
68.7%
England 77% · area 74% · ▼ 7.7 pts on Jun 2026
Urgent appointments seen the same day
96.6%
England 77% · area 77% · ▼ 1.5 pts on Jun 2026
Appointments in the month
5,653
468.8 per 1,000 of 12,058 registered patients (England 535.2)

Ranked 4,655th of 5,703 practices in England for routine appointments within 7 days; 134th of 165 in Kent and Medway ICB; 419th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,963 routine appointments, of which 36.2% took place within 7 days of being booked, 22 points below the England figure. Of 702 appointments the practice classed as clinically urgent, 96.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,963

Same day 8%1 day 6%2 to 7 days 22%8 to 14 days 33%15 to 21 days 14%22 to 28 days 7%Over 28 days 10%

Urgent appointments 702

Same day 97%1 day 1%2 to 7 days 2%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,647

Same day 32%1 day 7%2 to 7 days 18%8 to 14 days 21%15 to 21 days 13%22 to 28 days 5%Over 28 days 5%

6 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,324

Same day 43%1 day 8%2 to 7 days 25%8 to 14 days 21%15 to 21 days 3%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face44.9%60.1%
With a GP (rather than a nurse or other staff)41.1%44.5%
Same day, all appointment types31.6%44.7%
Missed by the patient (did not attend)4.8%4.3%
Appointments per 1,000 registered patients468.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,961
General consultation, acute (urgent)702
Planned clinics9
Planned clinical procedures1,514
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits12

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202646.6%76.4%98.1%31%5,336442.6
July 202636.2%68.7%96.6%31.6%5,653468.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
City Way Surgery
ME1 2AY
0.7 mi49%75%48%
Borstal Village Surgery
ME1 3JY
1.1 mi84%89%
Bryant Street Medical Practice
ME4 5QS
1.1 mi82%95%59%
Apex Medical Centre
ME2 4UW
1.2 mi77%88%6%
Court View Surgery
ME2 2HA
1.2 mi37%51%75%
The Kings Family Practice
ME4 5JY
1.4 mi73%96%66%

More practices near ME1 2TH · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.