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Old Road West Surgery

30 Old Road West, Gravesend, DA11 0LL · 01474 352075
Not in a Primary Care Network; in Kent and Medway ICB · Gravesham. NHS code G82067.

July 2026 at a glance

Routine appointments seen within 7 days

60%

England 58% · area 55% · ▼ 0.3 pts on Jun 2026

Routine appointments seen within 14 days

92.4%

England 77% · area 74% · ▼ 4.1 pts on Jun 2026

Urgent appointments seen the same day

85.6%

England 77% · area 77% · ▼ 1.7 pts on Jun 2026

Appointments in the month

3,737

388.8 per 1,000 of 9,611 registered patients (England 535.2)

Ranked 2,610th of 5,703 practices in England for routine appointments within 7 days; 64th of 165 in Kent and Medway ICB; 2,316th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 355 routine appointments, of which 60% took place within 7 days of being booked, about the England figure. Of 1,408 appointments the practice classed as clinically urgent, 85.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 355

Same day 24%1 day 10%2 to 7 days 26%8 to 14 days 32%15 to 21 days 5%22 to 28 days 1%Over 28 days 1%

Urgent appointments 1,408

Same day 86%1 day 6%2 to 7 days 7%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,737

Same day 57%1 day 8%2 to 7 days 16%8 to 14 days 7%15 to 21 days 3%22 to 28 days 5%Over 28 days 4%

Appointments with a GP 1,509

Same day 52%1 day 10%2 to 7 days 18%8 to 14 days 8%15 to 21 days 3%22 to 28 days 5%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	53.5%	60.1%
With a GP (rather than a nurse or other staff)	40.4%	44.5%
Same day, all appointment types	56.9%	44.7%
Missed by the patient (did not attend)	2.5%	4.3%
Appointments per 1,000 registered patients	388.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	355
General consultation, acute (urgent)	1,408
Planned clinics	126
Planned clinical procedures	102
Unplanned clinical activity	0
Clinical triage	910
Walk-in	0
Home and care home visits	22

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	60.3%	96.5%	87.3%	61.9%	3,708	384
July 2026	60%	92.4%	85.6%	56.9%	3,737	388.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Pelham Medical Practice DA11 0HN	0.5 mi	42%	60%	27%
Parrock Street Surgery DA12 1EN	0.6 mi	50%	90%	84%
The Shrubbery Surgery DA11 8RD	0.7 mi	91%	97%	54%
Gravesend Medical Centre DA12 2EN	0.7 mi	39%	54%	85%
Oakfield Health Centre, Practice 2 DA12 5BW	0.9 mi	44%	50%	97%
Rochester Road Surgery DA12 2HU	1 mi	69%	97%	97%

More practices near DA11 0LL · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.