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The Shrubbery Surgery
65a Perry Street, Northfleet, Gravesend, DA11 8RD · 01474 356661
Part of Gravesend Alliance PCN in Kent and Medway ICB · Gravesham. NHS code G82021.
July 2026 at a glance
Ranked 336th of 5,703 practices in England for routine appointments within 7 days; 8th of 165 in Kent and Medway ICB. 1st is fastest.
In July 2026 the practice recorded 3,273 routine appointments, of which 90.7% took place within 7 days of being booked, 33 points above the England figure. Of 43 appointments the practice classed as clinically urgent, 53.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,273
Urgent appointments 43
All appointments 10,231
4 appointments had an unknown booking gap and are excluded.
Appointments with a GP 3,498
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 47% | 60.1% |
| With a GP (rather than a nurse or other staff) | 34.2% | 44.5% |
| Same day, all appointment types | 59.8% | 44.7% |
| Missed by the patient (did not attend) | 4.6% | 4.3% |
| Appointments per 1,000 registered patients | 595.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,273 |
| General consultation, acute (urgent) | 43 |
| Planned clinics | 193 |
| Planned clinical procedures | 1,047 |
| Unplanned clinical activity | 0 |
| Clinical triage | 176 |
| Walk-in | 0 |
| Home and care home visits | 7 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 90.2% | 96% | 71% | 62.4% | 9,561 | 556.7 |
| July 2026 | 90.7% | 96.6% | 53.5% | 59.8% | 10,235 | 595.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Springhead Health DA11 8BZ | 0.3 mi | 44% | 56% | 94% |
| Old Road West Surgery DA11 0LL | 0.7 mi | 60% | 92% | 86% |
| Pelham Medical Practice DA11 0HN | 0.7 mi | 42% | 60% | 27% |
| Parrock Street Surgery DA12 1EN | 1.1 mi | 50% | 90% | 84% |
| Gravesend Medical Centre DA12 2EN | 1.1 mi | 39% | 54% | 85% |
| Oakfield Health Centre, Practice 2 DA12 5BW | 1.2 mi | 44% | 50% | 97% |
More practices near DA11 8RD · All practices in Kent and Medway ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.