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Springhead Health

Fleet Health Campus, Vale Road, Northfleet, Gravesend, DA11 8BZ · 01474 543100
Part of Gravesend Alliance PCN in Kent and Medway ICB · Gravesham. NHS code G82044.

July 2026 at a glance

Routine appointments seen within 7 days

43.7%

England 58% · area 55% · ▲ 3.3 pts on Jun 2026

Routine appointments seen within 14 days

56.2%

England 77% · area 74% · ▲ 1.2 pts on Jun 2026

Urgent appointments seen the same day

94.3%

England 77% · area 77% · ▼ 1 pts on Jun 2026

Appointments in the month

7,129

327.3 per 1,000 of 21,783 registered patients (England 535.2)

Ranked 4,025th of 5,703 practices in England for routine appointments within 7 days; 108th of 165 in Kent and Medway ICB; 841st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,930 routine appointments, of which 43.7% took place within 7 days of being booked, 14 points below the England figure. Of 1,536 appointments the practice classed as clinically urgent, 94.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,930

Same day 14%1 day 8%2 to 7 days 23%8 to 14 days 13%15 to 21 days 17%22 to 28 days 22%Over 28 days 5%

Urgent appointments 1,536

Same day 94%1 day 4%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,129

Same day 40%1 day 6%2 to 7 days 14%8 to 14 days 10%15 to 21 days 10%22 to 28 days 14%Over 28 days 5%

Appointments with a GP 3,513

Same day 46%1 day 5%2 to 7 days 13%8 to 14 days 8%15 to 21 days 9%22 to 28 days 17%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	59%	60.1%
With a GP (rather than a nurse or other staff)	49.3%	44.5%
Same day, all appointment types	40.3%	44.7%
Missed by the patient (did not attend)	4.3%	4.3%
Appointments per 1,000 registered patients	327.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,930
General consultation, acute (urgent)	1,536
Planned clinics	791
Planned clinical procedures	447
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	14

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	40.4%	55%	95.3%	40.5%	7,037	322.8
July 2026	43.7%	56.2%	94.3%	40.3%	7,129	327.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Shrubbery Surgery DA11 8RD	0.3 mi	91%	97%	54%
Pelham Medical Practice DA11 0HN	0.9 mi	42%	60%	27%
Old Road West Surgery DA11 0LL	1 mi	60%	92%	86%
Parrock Street Surgery DA12 1EN	1.2 mi	50%	90%	84%
Gravesend Medical Centre DA12 2EN	1.3 mi	39%	54%	85%
Oakfield Health Centre, Practice 2 DA12 5BW	1.5 mi	44%	50%	97%

More practices near DA11 8BZ · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.