Home › Kent and Medway ICB › The Elms Medical Centre

The Elms Medical Centre

Tilley Close, Main Road, Hoo, Rochester, ME3 9AE · 01634 250142
Part of Medway Peninsula PCN in Kent and Medway ICB · Medway. NHS code G82077.

July 2026 at a glance

Routine appointments seen within 7 days

42.6%

England 58% · area 55% · ▲ 1.7 pts on Jun 2026

Routine appointments seen within 14 days

74%

England 77% · area 74% · ▲ 8.2 pts on Jun 2026

Urgent appointments seen the same day

45.7%

England 77% · area 77% · ▼ 1.8 pts on Jun 2026

Appointments in the month

4,337

345.6 per 1,000 of 12,550 registered patients (England 535.2)

Ranked 4,110th of 5,703 practices in England for routine appointments within 7 days; 113th of 165 in Kent and Medway ICB; 5,150th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,836 routine appointments, of which 42.6% took place within 7 days of being booked, 15 points below the England figure. Of 457 appointments the practice classed as clinically urgent, 45.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,836

Same day 9%1 day 5%2 to 7 days 29%8 to 14 days 31%15 to 21 days 15%22 to 28 days 4%Over 28 days 7%

Urgent appointments 457

Same day 46%1 day 15%2 to 7 days 20%8 to 14 days 16%15 to 21 days 3%22 to 28 days 0%Over 28 days 0%

All appointments 4,337

Same day 15%1 day 7%2 to 7 days 27%8 to 14 days 25%15 to 21 days 12%22 to 28 days 6%Over 28 days 8%

Appointments with a GP 1,573

Same day 19%1 day 10%2 to 7 days 34%8 to 14 days 23%15 to 21 days 8%22 to 28 days 5%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	49.5%	60.1%
With a GP (rather than a nurse or other staff)	36.3%	44.5%
Same day, all appointment types	15%	44.7%
Missed by the patient (did not attend)	6.4%	4.3%
Appointments per 1,000 registered patients	345.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,770
General consultation, acute (urgent)	457
Planned clinics	387
Planned clinical procedures	13
Unplanned clinical activity	0
Clinical triage	103
Walk-in	0
Home and care home visits	66

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	40.9%	65.8%	47.5%	14.6%	4,182	332.2
July 2026	42.6%	74%	45.7%	15%	4,337	345.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
St. Werburgh Med.practice ME3 9HU	0.3 mi	89%	96%	19%
Maritime Health Partnership ME4 3EP	1.2 mi	46%	59%	85%
Princes Park Medical Ctr ME7 1LX	1.8 mi	51%	57%	60%
The Glebe Family Practice ME7 5UA	2.6 mi	63%	77%	94%
Napier Road Surgery ME7 4HH	2.7 mi	23%	40%	90%
Highparks Medical Practice ME3 8HX	2.8 mi	35%	66%	81%

More practices near ME3 9AE · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.