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Napier Road Surgery

151 Napier Road, Gillingham, ME7 4HH · 01634 580480
Part of Gillingham South PCN in Kent and Medway ICB · Medway. NHS code G82763.

July 2026 at a glance

Routine appointments seen within 7 days

22.7%

England 58% · area 55% · ▲ 0.4 pts on Jun 2026

Routine appointments seen within 14 days

40.3%

England 77% · area 74% · ▲ 3 pts on Jun 2026

Urgent appointments seen the same day

89.7%

England 77% · area 77% · ▲ 1.1 pts on Jun 2026

Appointments in the month

812

266.1 per 1,000 of 3,051 registered patients (England 535.2)

Ranked 5,450th of 5,703 practices in England for routine appointments within 7 days; 160th of 165 in Kent and Medway ICB; 1,658th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 216 routine appointments, of which 22.7% took place within 7 days of being booked, 35 points below the England figure. Of 224 appointments the practice classed as clinically urgent, 89.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 216

Same day 7%1 day 6%2 to 7 days 10%8 to 14 days 18%15 to 21 days 13%22 to 28 days 9%Over 28 days 38%

Urgent appointments 224

Same day 90%1 day 5%2 to 7 days 3%8 to 14 days 0%15 to 21 days 0%22 to 28 days 2%Over 28 days 1%

All appointments 812

Same day 38%1 day 7%2 to 7 days 10%8 to 14 days 8%15 to 21 days 8%22 to 28 days 7%Over 28 days 23%

Appointments with a GP 548

Same day 55%1 day 10%2 to 7 days 11%8 to 14 days 5%15 to 21 days 5%22 to 28 days 3%Over 28 days 12%

What the appointments were

Measure	This practice	England
Face to face	75.5%	60.1%
With a GP (rather than a nurse or other staff)	67.5%	44.5%
Same day, all appointment types	38.3%	44.7%
Missed by the patient (did not attend)	5.3%	4.3%
Appointments per 1,000 registered patients	266.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	216
General consultation, acute (urgent)	224
Planned clinics	143
Planned clinical procedures	64
Unplanned clinical activity	89
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	22.3%	37.3%	88.6%	39.2%	821	271.1
July 2026	22.7%	40.3%	89.7%	38.3%	812	266.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Glebe Family Practice ME7 5UA	0.4 mi	63%	77%	94%
Woodlands Family Practice ME7 2BU	0.6 mi	49%	71%	90%
Matrix Medical Practice ME5 7JX	0.8 mi	45%	86%	68%
The Kings Family Practice ME4 5JY	0.9 mi	73%	96%	66%
Princes Park Medical Ctr ME7 1LX	0.9 mi	51%	57%	60%
Stonecross and West Drive Surgery ME5 0AA	0.9 mi	94%	98%	40%

More practices near ME7 4HH · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.