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Matrix Medical Practice
10a Beacon Hill, Luton, Chatham, ME5 7JX · 01634 406607
Part of Medway South PCN in Kent and Medway ICB · Medway. NHS code G82719.
July 2026 at a glance
Ranked 3,959th of 5,703 practices in England for routine appointments within 7 days; 104th of 165 in Kent and Medway ICB; 4,162nd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 821 routine appointments, of which 44.5% took place within 7 days of being booked, 14 points below the England figure. Of 640 appointments the practice classed as clinically urgent, 68% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 821
Urgent appointments 640
All appointments 8,659
Appointments with a GP 5,810
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 27.7% | 60.1% |
| With a GP (rather than a nurse or other staff) | 67.1% | 44.5% |
| Same day, all appointment types | 66.7% | 44.7% |
| Missed by the patient (did not attend) | 4.1% | 4.3% |
| Appointments per 1,000 registered patients | 514 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 821 |
| General consultation, acute (urgent) | 640 |
| Planned clinics | 862 |
| Planned clinical procedures | 405 |
| Unplanned clinical activity | 0 |
| Clinical triage | 4,672 |
| Walk-in | 0 |
| Home and care home visits | 95 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 45.6% | 69.9% | 80.2% | 69.5% | 8,683 | 515.8 |
| July 2026 | 44.5% | 85.6% | 68% | 66.7% | 8,659 | 514 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Stonecross and West Drive Surgery ME5 0AA | 0.2 mi | 94% | 98% | 40% |
| Napier Road Surgery ME7 4HH | 0.8 mi | 23% | 40% | 90% |
| The Kings Family Practice ME4 5JY | 0.8 mi | 73% | 96% | 66% |
| The Glebe Family Practice ME7 5UA | 0.9 mi | 63% | 77% | 94% |
| The Churchill Clinic ME5 0DL | 0.9 mi | 35% | 50% | 59% |
| Woodlands Family Practice ME7 2BU | 1 mi | 49% | 71% | 90% |
More practices near ME5 7JX · All practices in Kent and Medway ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.