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Stonecross and West Drive Surgery

25 Street End Road, Chatham, ME5 0AA · 01634 563888
Part of Aspire Medical PCN in Kent and Medway ICB · Medway. NHS code G82113.

July 2026 at a glance

Routine appointments seen within 7 days

94.3%

England 58% · area 55% · ▼ 1 pts on Jun 2026

Routine appointments seen within 14 days

97.5%

England 77% · area 74% · ▲ 0.1 pts on Jun 2026

Urgent appointments seen the same day

40.2%

England 77% · area 77% · ▼ 10.8 pts on Jun 2026

Appointments in the month

4,421

569 per 1,000 of 7,770 registered patients (England 535.2)

Ranked 182nd of 5,703 practices in England for routine appointments within 7 days; 4th of 165 in Kent and Medway ICB; 5,285th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 999 routine appointments, of which 94.3% took place within 7 days of being booked, 36 points above the England figure. Of 413 appointments the practice classed as clinically urgent, 40.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 999

Same day 73%1 day 9%2 to 7 days 12%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

Urgent appointments 413

Same day 40%1 day 28%2 to 7 days 30%8 to 14 days 2%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,421

Same day 44%1 day 9%2 to 7 days 18%8 to 14 days 19%15 to 21 days 7%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 2,290

Same day 60%1 day 10%2 to 7 days 19%8 to 14 days 9%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	70.8%	60.1%
With a GP (rather than a nurse or other staff)	51.8%	44.5%
Same day, all appointment types	44.4%	44.7%
Missed by the patient (did not attend)	6.3%	4.3%
Appointments per 1,000 registered patients	569	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	999
General consultation, acute (urgent)	413
Planned clinics	190
Planned clinical procedures	1,053
Unplanned clinical activity	0
Clinical triage	1,009
Walk-in	0
Home and care home visits	6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	95.3%	97.4%	51%	48.9%	4,665	596.6
July 2026	94.3%	97.5%	40.2%	44.4%	4,421	569

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Matrix Medical Practice ME5 7JX	0.2 mi	45%	86%	68%
The Churchill Clinic ME5 0DL	0.7 mi	35%	50%	59%
The Kings Family Practice ME4 5JY	0.8 mi	73%	96%	66%
Napier Road Surgery ME7 4HH	0.9 mi	23%	40%	90%
The Glebe Family Practice ME7 5UA	1 mi	63%	77%	94%
Bryant Street Medical Practice ME4 5QS	1.1 mi	82%	95%	59%

More practices near ME5 0AA · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.