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Waterfield House Surgery
186 Henwood Green Road, Pembury, Tunbridge Wells, TN2 4LR · 01892 825488
Part of Tunbridge Wells PCN in Kent and Medway ICB · Tunbridge Wells. NHS code G82155.
July 2026 at a glance
Ranked 1,960th of 5,703 practices in England for routine appointments within 7 days; 44th of 165 in Kent and Medway ICB; 4,403rd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,454 routine appointments, of which 67.3% took place within 7 days of being booked, 9 points above the England figure. Of 516 appointments the practice classed as clinically urgent, 64.1% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,454
Urgent appointments 516
All appointments 3,606
21 appointments had an unknown booking gap and are excluded.
Appointments with a GP 2,095
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 54.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 57.8% | 44.5% |
| Same day, all appointment types | 53.8% | 44.7% |
| Missed by the patient (did not attend) | 2.1% | 4.3% |
| Appointments per 1,000 registered patients | 563.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,441 |
| General consultation, acute (urgent) | 516 |
| Planned clinics | 187 |
| Planned clinical procedures | 107 |
| Unplanned clinical activity | 0 |
| Clinical triage | 1,178 |
| Walk-in | 0 |
| Home and care home visits | 19 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 64% | 83.2% | 55.6% | 53.2% | 3,786 | 588.4 |
| July 2026 | 67.3% | 82.9% | 64.1% | 53.8% | 3,627 | 563.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Speldhurst & Greggswood Medical Group TN2 3JL | 1.9 mi | 22% | 28% | 87% |
| Kingswood Surgery TN2 4UH | 2.5 mi | 44% | 60% | 91% |
| Grosvenor & St James Medical Centre TN1 2DX | 2.9 mi | 34% | 59% | 89% |
| The Wells Medical Practice TN4 9TF | 3 mi | 40% | 70% | 56% |
| Howell Surgery TN12 7NQ | 3 mi | 28% | 60% | 90% |
| St Andrews Medical Centre TN4 0NA | 3 mi | 39% | 54% | 93% |
More practices near TN2 4LR · All practices in Kent and Medway ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.