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Orchard Family Practice
The Red Suite, 103-107 High Street, Rainham, Gillingham, ME8 8AA · 01634 337620
Part of Medway Rainham PCN in Kent and Medway ICB · Medway. NHS code G82162.
July 2026 at a glance
Ranked 4,316th of 5,703 practices in England for routine appointments within 7 days; 124th of 165 in Kent and Medway ICB; 1,538th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 813 routine appointments, of which 40.2% took place within 7 days of being booked, 18 points below the England figure. Of 889 appointments the practice classed as clinically urgent, 90.4% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 813
3 appointments had an unknown booking gap and are excluded.
Urgent appointments 889
All appointments 2,861
3 appointments had an unknown booking gap and are excluded.
Appointments with a GP 911
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 38.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 31.8% | 44.5% |
| Same day, all appointment types | 50.1% | 44.7% |
| Missed by the patient (did not attend) | 1.9% | 4.3% |
| Appointments per 1,000 registered patients | 523.3 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 816 |
| General consultation, acute (urgent) | 889 |
| Planned clinics | 174 |
| Planned clinical procedures | 269 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 7 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 40.8% | 50% | 91% | 52.4% | 2,844 | 522.2 |
| July 2026 | 40.2% | 51% | 90.4% | 50.1% | 2,864 | 523.3 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Thames Ave Surgery ME8 9BW | 0.2 mi | 41% | 86% | 89% |
| Maidstone Rd Rainham Surgery ME8 0DP | 0.4 mi | 27% | 73% | 78% |
| Pump Lane Surgery ME8 7AA | 0.9 mi | 58% | 82% | 83% |
| Wigmore Medical Centre ME8 0PW | 1.2 mi | 45% | 81% | 85% |
| Long Catlis Road Surgery ME8 9PR | 1.2 mi | 46% | 59% | 86% |
| Waltham Road Medical Centre ME8 6XQ | 1.3 mi | 90% | 97% | 32% |
More practices near ME8 8AA · All practices in Kent and Medway ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.