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Orchard Family Practice

The Red Suite, 103-107 High Street, Rainham, Gillingham, ME8 8AA · 01634 337620
Part of Medway Rainham PCN in Kent and Medway ICB · Medway. NHS code G82162.

July 2026 at a glance

Routine appointments seen within 7 days
40.2%
England 58% · area 55% · ▼ 0.6 pts on Jun 2026
Routine appointments seen within 14 days
51%
England 77% · area 74% · ▲ 1 pts on Jun 2026
Urgent appointments seen the same day
90.4%
England 77% · area 77% · ▼ 0.6 pts on Jun 2026
Appointments in the month
2,864
523.3 per 1,000 of 5,473 registered patients (England 535.2)

Ranked 4,316th of 5,703 practices in England for routine appointments within 7 days; 124th of 165 in Kent and Medway ICB; 1,538th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 813 routine appointments, of which 40.2% took place within 7 days of being booked, 18 points below the England figure. Of 889 appointments the practice classed as clinically urgent, 90.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 813

Same day 13%1 day 8%2 to 7 days 20%8 to 14 days 11%15 to 21 days 26%22 to 28 days 18%Over 28 days 5%

3 appointments had an unknown booking gap and are excluded.

Urgent appointments 889

Same day 90%1 day 4%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,861

Same day 50%1 day 6%2 to 7 days 14%8 to 14 days 7%15 to 21 days 11%22 to 28 days 8%Over 28 days 4%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 911

Same day 53%1 day 6%2 to 7 days 9%8 to 14 days 4%15 to 21 days 14%22 to 28 days 12%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face38.1%60.1%
With a GP (rather than a nurse or other staff)31.8%44.5%
Same day, all appointment types50.1%44.7%
Missed by the patient (did not attend)1.9%4.3%
Appointments per 1,000 registered patients523.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine816
General consultation, acute (urgent)889
Planned clinics174
Planned clinical procedures269
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits7

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202640.8%50%91%52.4%2,844522.2
July 202640.2%51%90.4%50.1%2,864523.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Thames Ave Surgery
ME8 9BW
0.2 mi41%86%89%
Maidstone Rd Rainham Surgery
ME8 0DP
0.4 mi27%73%78%
Pump Lane Surgery
ME8 7AA
0.9 mi58%82%83%
Wigmore Medical Centre
ME8 0PW
1.2 mi45%81%85%
Long Catlis Road Surgery
ME8 9PR
1.2 mi46%59%86%
Waltham Road Medical Centre
ME8 6XQ
1.3 mi90%97%32%

More practices near ME8 8AA · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.