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Southborough Lane Surgery
Crown Medical Centre, 3 Mackintosh Street, Bromley, BR2 9GT · 020 84687081
Part of Five Elms PCN in South East London ICB · Bromley. NHS code G84023.
July 2026 at a glance
Ranked 1,854th of 5,703 practices in England for routine appointments within 7 days; 74th of 182 in South East London ICB; 327th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,000 routine appointments, of which 68.7% took place within 7 days of being booked, 11 points above the England figure. Of 678 appointments the practice classed as clinically urgent, 97.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,000
Urgent appointments 678
All appointments 3,955
Appointments with a GP 1,434
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 80.7% | 60.1% |
| With a GP (rather than a nurse or other staff) | 36.3% | 44.5% |
| Same day, all appointment types | 34.6% | 44.7% |
| Missed by the patient (did not attend) | 4.5% | 4.3% |
| Appointments per 1,000 registered patients | 395.1 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,000 |
| General consultation, acute (urgent) | 678 |
| Planned clinics | 135 |
| Planned clinical procedures | 366 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 30 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 70.5% | 90% | 98.7% | 38% | 4,034 | 403.4 |
| July 2026 | 68.7% | 91.1% | 97.2% | 34.6% | 3,955 | 395.1 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Bromley Common Practice BR2 9GT | 0 mi | 67% | 86% | 97% |
| Forge Close Surgery BR2 7LL | 1.2 mi | 74% | 99% | 99% |
| Dysart Surgery BR1 1DS | 1.2 mi | 79% | 91% | 96% |
| South View Partnership BR1 3DR | 1.3 mi | 78% | 96% | 98% |
| Pickhurst Surgery BR2 7JF | 1.4 mi | 47% | 73% | 95% |
| Whitehouse Surgery BR5 1EL | 1.7 mi | 62% | 87% | 88% |
More practices near BR2 9GT · All practices in South East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.