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Knights Hill Surgery Suite 1

Suite 1, West Norwood Health & Lc, West Norwood, London, SE27 0DF · 020 31410700
Part of Hills, Brooks & Dales Group PCN in South East London ICB · Lambeth. NHS code G85047.

July 2026 at a glance

Routine appointments seen within 7 days

43.8%

England 58% · area 60% · ▲ 3 pts on Jun 2026

Routine appointments seen within 14 days

68.5%

England 77% · area 82% · ▲ 8.5 pts on Jun 2026

Urgent appointments seen the same day

21.8%

England 77% · area 80% · ▲ 1.5 pts on Jun 2026

Appointments in the month

3,832

342.9 per 1,000 of 11,175 registered patients (England 535.2)

Ranked 4,018th of 5,703 practices in England for routine appointments within 7 days; 144th of 182 in South East London ICB; 5,523rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,255 routine appointments, of which 43.8% took place within 7 days of being booked, 14 points below the England figure. Of 422 appointments the practice classed as clinically urgent, 21.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,255

Same day 16%1 day 7%2 to 7 days 21%8 to 14 days 25%15 to 21 days 11%22 to 28 days 15%Over 28 days 5%

Urgent appointments 422

Same day 22%1 day 18%2 to 7 days 49%8 to 14 days 7%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

All appointments 3,832

Same day 17%1 day 9%2 to 7 days 24%8 to 14 days 22%15 to 21 days 10%22 to 28 days 13%Over 28 days 4%

Appointments with a GP 1,489

Same day 28%1 day 5%2 to 7 days 19%8 to 14 days 5%15 to 21 days 8%22 to 28 days 25%Over 28 days 9%

What the appointments were

Measure	This practice	England
Face to face	85.7%	60.1%
With a GP (rather than a nurse or other staff)	38.9%	44.5%
Same day, all appointment types	17.5%	44.7%
Missed by the patient (did not attend)	13.6%	4.3%
Appointments per 1,000 registered patients	342.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,255
General consultation, acute (urgent)	422
Planned clinics	0
Planned clinical procedures	43
Unplanned clinical activity	0
Clinical triage	45
Walk-in	0
Home and care home visits	27

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	40.8%	60%	20.3%	17.9%	3,601	322
July 2026	43.8%	68.5%	21.8%	17.5%	3,832	342.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Deerbrook Surgery SE27 9AW	0.4 mi	74%	93%	72%
Valley Road Surgery SW16 2XT	0.7 mi	27%	87%	68%
The Old Dairy Health Centre SE21 8SZ	0.7 mi	31%	69%	68%
North Wood Group Practice SE19 3NY	0.7 mi	41%	57%	86%
Paxton Green Group Practice SE21 8AU	0.8 mi	68%	93%	98%
Streatham High Practice SW16 2ST	0.9 mi	95%	99%	39%

More practices near SE27 0DF · All practices in South East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.